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Dr. William Hackett, DDS

Dr. William Hackett, DDS

Dentistry

Dr. William Hackett, DDS is a dentistry practitioner in Reading, PA. He is accepting new patients.

5 Star Rating
Based on 32 reviews 5 Star Rating (32 reviews)

Practice

3528 Saint Lawrence Ave Reading, PA 19606

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Patient Favorite Award

Dr. Hackett is a patient favorite Dentistry Practitioner

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Dr. Hackett's Reviews

Likelihood to recommend Dr. Hackett

5.0
32 ratings, 28 with a written review
5 star
97%
97%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Fantastic
I was very impressed by the thoroughness of the staff and the friendliness from all. I have already let other family members know that this is a great place to be for their future.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 04, 2023
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Amazing
I was so relaxed, amazing staff, and just everything was amazing! I came home and just was in Wow with how I was treated and how relaxed I was! Also, not once was I pushed to buy a special toothpaste or Mouthwash, buy this buy that! Nothing! I am sure this office will NOT have any hidden fees! Thank you again!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 06, 2022
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Excellent staff and state-of-the-art equipment.
Staff was cordial, efficient, and professional. Both dentist and hygienist were thorough and expert in their examination. I have no doubt that I made right decision in selecting this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 09, 2022
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After experiencing an infection after wisdom teeth removal from a different office. Dr Hackett promptly saw me and helped to remove bone spicules and really eased my pain. This is the best dental office I have ever had!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristen Dagnone – Jul 29, 2022
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The most humane treatment I have ever had in a dentist office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 30, 2022
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Yes very professional interaction with Dr explained minor issue in layman’s terms answered questions adequately very professional demeanor which I appreciated comes across as being honest Clean modern comfortable practice Super impressed with hygienist Tricia A true family practice I like knowing I will see the same doctor each visit
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 18, 2022
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Hygienist was friendly, professional and made me feel comfortable during my cleaning. Dr. Hackett was friendly and professional as well. He made sure I had no concerns with my dental health and was open to any questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 24, 2021
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ALWAYS on time! Very patient with Children as well! Our kids LOVE the staff! My husband has said in 30 years of dental work being done Dr. Hackett is BY FAR the best he has ever been to!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 16, 2021
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Very professional. Took care of the problem I came in for. Already scheduled my next appointment.
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Mar 09, 2021
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I'm a new patient of dr. Hackett. I'm more than pleased with dr Hackett, and the office staff. Everyone was friendly and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Miller – Dec 05, 2020
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The hygienist, Megan, was so thorough and very gentle. The best cleaning experience I think I’ve ever had! I ended up needing a cavity repaired and they found the time to work that in right away so I didn’t have to reschedule. Awesome visit!
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sue G – Nov 12, 2020
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20 year old crown grew a cavity underneath. A wonderful experience from an excellent staff lead by a fantastic dentist??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathie Holm – Nov 05, 2020
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Excellent. They take pain control seriously. Everyone is very nice, polite and friendly. Dr. Hackett repaired a tooth that another dentist butchered. Would highly recommend them.
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
No results
Helpful
Jim M – Oct 22, 2020
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Amazing customer care and service every time I go. There is never a wait and I am always very pleased with the experience. This visit was a short notice, please get me in quickly, and they did! Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 20, 2020
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I am a new patient of Dr. Hackett. He and Yancy, his assistant, were friendly and knowledgeable. They helped me relax, and though I need to go to a specialist; I feel comfortable using them for my dental needs. The office is clean and organized. I definitely recommend this practice. ??
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lauren – Aug 05, 2020
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Everyone was extremely polite. Took me in really fast. Not much of a waiting time. Would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy Dirvin – Feb 04, 2020
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I was here for scheduled check up and cleaning. Hygienist did thorough exam of teeth and gums.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 21, 2020
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Dr. Hackett and his staff are ridiculously sweet; I can't say enough nice things about their office. It's always nice to be greeted by name when you walk in the door. Everyone is so kind, patient, and willing to answer any questions you may have. If you're someone that gets a little anxious coming to see the dentist, I assure you, Dr. Hackett and his team will be gentle, approachable, and walk you through the process step-by-step, without judgement! You guys are the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 14, 2020
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Service was great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 10, 2020
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Hygienist was friendly, efficient, and did a good job cleaning my teeth.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Oct 28, 2019
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About Me

biography

Dr. William Hackett, DDS is a dentistry practitioner in Reading, PA. He is accepting new patients.
  • Dentistry

Patient Favorite Award

Dr. Hackett is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Rhockett Enterprises LLC3528 Saint Lawrence Ave Reading, PA 19606
    1
    Hamburg Family Dental469 W State St Hamburg, PA 19526
    2

    Compare Dr. William Hackett, DDS with other Dentistry Practitioners near you