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Dr. William O'Donnell, DMD

Dr. William O'Donnell, DMD

Orthodontics & Dentofacial Orthopedics

Dr. William O'Donnell, DMD is an orthodontics & dentofacial orthopedics practitioner in Pittsfield, MA. He is accepting new patients.

2.4 Star Rating
Based on 10 reviews 2.4 Star Rating (10 reviews)

Practice

262 South St Pittsfield, MA 01201

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Dr. O'Donnell's Reviews

Likelihood to recommend Dr. O'Donnell

2.4
10 ratings, 4 with a written review
5 star
30%
30%
4 star
0%
0%
3 star
10%
10%
2 star
0%
0%
1 star
60%
60%

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Aligners
Just finished aligner treatment. Very happy with the result. Treatment was fast-6 months. Aligners were clearer and more comfortable than ones my friends had from Invisalign- and more than half the cost. They make them right there in their own lab and had them ready in a week.
What went well
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jackson – Jan 30, 2022
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I have had a great experience with this office. I love the new Berkshire Aligners, I followed their directions on how to use them, they answered any questions I had promptly and my teeth look great! I highly recommend them!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katy – Jun 21, 2021
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Girls in office are rude never smile. Had a consult with Dr. ODonnell have not seen him since. Parents are not allowed in room. Bracket fell off second day and they will not repair for three weeks. Guess I will be serving my child mashed potatos only for our thanksgiving celebration. You cant make everyone happy all the time but these people dont even try to accommodate after scool appointments or quick repair. I should have gone out of network.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
Pittsfield, MA – Nov 20, 2017
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He is absolutely horrible and I hate going to his office. He doesn't speak to me or his assistants about what he's doing, he has repeatedly lied to me/changed his mind about what he's doing. He doesn't write what has happened in appointments down in my file, and his assistants have repeatedly asked ME what is happening in the appointment. My family and I would leave but the closest orthodontist would be two hours away if we didn't go to him. I would definitely not recommend this doctor.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
May 01, 2017
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About Me

biography

Dr. William O'Donnell, DMD is an orthodontics & dentofacial orthopedics practitioner in Pittsfield, MA. He is accepting new patients.
  • Orthodontics & Dentofacial Orthopedics

Locations

Practice

Dr. William C.O'Donnell DMD PC262 South St Pittsfield, MA 01201
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Office12 Southbrook Ln Pittsfield, MA 01201
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