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Dr. Yuchi Phen, DMD

Dr. Yuchi Phen, DMD

Dentistry

Dr. Yuchi Phen, DMD is a dentistry practitioner in Pembroke Pines, FL. She is accepting new patients.

3.9 Star Rating
Based on 22 reviews 3.9 Star Rating (22 reviews)

Practice

2212 N Flamingo Rd Pembroke Pines, FL 33028

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Dr. Phen's Reviews

Likelihood to recommend Dr. Phen

3.9
22 ratings, 17 with a written review
5 star
64%
64%
4 star
5%
5%
3 star
5%
5%
2 star
9%
9%
1 star
18%
18%

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Love my dentist
I feel like family in this office. It’s close to home, they always answer my calls they work diligently with the insurance company, which for me has been a nightmare, but Lili the receptionist has been able to care of all of it for me, she is amazing. They are always available. The ladies that work with Dr Phen are super sweet. And even under their mask I can see them smile. George who also works in the office is very attentive when working with me. My dentist was recommend by my cousin. I had not been to a dentist in at least 18 years because of bad experiences. I love Dr Phen. She has time for you, explains everything, has a cute sense of humor and will take her time when she is working on you. Every dental procedure that I have had has gone great. She answers all my questions and treats me with respect and kindness. I wish I had known about her earlier. If you’re looking for an outstanding dentist, Dr Phen is it. I highly recommend her. Give them a call.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria – Oct 04, 2024
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the receptionist is extremely rude
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Jul 08, 2021
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First time patient, the office staff was rude in setting my appointment and in validation of my insurance. I was close to telling her to forget it. Glad I went I loved the staff and Dr! When I arrived off staff was still rude. I wonder how many customers the lose? I do highly recommend Dr Phen! I will go back. Office staff is the only reason for two stars.....it should be a 5
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Bryan – Jul 15, 2020
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My visits with Dr. Phen are always great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donny-Joshua Felix – Oct 04, 2019
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she's a very nice Dr and know she's doing she put smile on your face highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
vionise decius in Coral Springs, FL – Oct 09, 2018
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Dr Phen is the dentist for my whole family and we are all very pleased for her professional services. She is always very kind and gentle, making sure that you are not feeling any pain. The staff is very sweet and very accommodating with our busy schedule. We have been seeing Dr Phen since 2005 and we are very happy with all the procedures we've done
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Luiza in Hollywood, FL – Jun 11, 2017
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I agree the front desk lady is rude as...., but I will not let her keep me from seeing Dr. Phen. She's kind and very gentle. Gentle is so important to me because I'm scared of dental work pain! I can deal with the front desk pain.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
3 others found this helpful
Helpful
Hollywood, FL – Mar 25, 2017
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The office staff is always rude. Whether you call or in person, the lady at the front desk is very unprofessional. Although I love Dr. Phen, dealing with the front desk has made it very difficult to continue going to this office.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Ft Lauderdale, FL – Jan 04, 2017
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She is friendly, accommodating, professional. Dr. Phen is very patient, spends time to explain procedures , also becomes the dental hygienist when her dental hygienist is not available.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Celi in Hollywood, FL – Dec 23, 2016
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Good morning , I have been a patient of Dr. Phen since 2003. She is easy to talk to, and listens to what you have to say. She doesn't try to sale treatments only what is absolutely necessary. After, I became her patient my dental issues have been resolved, of course following her recommendations and treatments. She is professional as well as her staff. I would definitely recommend her. Carmen L from Weston, FL
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Carmen Luidvinovski in Weston – Dec 16, 2016
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Dr Phen is the quintessential practitioner of perfection within dentistry. I have known Dr Phen for many years and my personal experiences within her practice have been truly exceptional. Intelligent, patient, extremely knowledgeable, down to earth, highly articulate, and possessing skill sets which, when all combined, provide a comfortable and trusting environment with patients. A particular distinction comes in form of her gifted hands which are both assuring and seemingly unobtrusive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Michael K. in Ft Lauderdale, FL – Dec 02, 2016
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I have been a patient of Dr. Phen almost as long as she has been at her current location. I have always tried to take good care of my teeth. The key to being successful in that endeavor is an excellent dentist. In addition to being skilled, gentle, and surprisingly strong (important for extracting wisdom teeth), Dr Phen is kind, very patient, thorough in explaining work that needs to be done. A very professional, helpful and caring staff is a big bonus dealing with Dr. Phen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Judy J. in Pembroke Pines – Jul 29, 2016
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I have been using Dr Phen for ten years !! Not only do I use her but my wife and two kids. She is extremely professional and does a great job! We love the staff. Not only are they friendly but very professional and our wait time is almost none existent !! I always recommend my Friends and Family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Issa Rashid jr in Pembroke Pines, FL – May 20, 2016
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When no one in your family complains about going to the dentist, you know you have found the perfect dentist. Dr Phen is a great dentist. She is very quick and performs her job with minimal pain and discomfort. Her staff is very diligent with the appointments and all the insurance issues. Two thumps up !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Susana Rashid in Hollywood, FL – May 19, 2016
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Recipient of 15 years of continual excellent service at Phen Dental Clinic. Dr Phen is a respected professional; her skills are outstanding. She listens to my concerns and thoughtfully explains alternative treatments until I am completely satisfied. Her dental assistants are skilfully trained, to her high standards, her office staff is very efficient, sensitive, helpful and competent; the office is very organised, clean and very comfortable. I would highly recommend friends and family here
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Pompano Beach, FL – May 05, 2016
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Office staff is no good at all. She always talk people so bad. Other Dental staff told me she makes trouble a lot. Office is small and too cold inside
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Kim More in Davie FL – Nov 04, 2015
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Great Doctor but Office person is so rude. I went there few times Dr Phen is the great doctor. But Office Acceptance woman is always mean and rude. I saw so many problem at the office with other customers. Last time She try charge me more than I must pay.(She try to sale expensive things) I am so upset for this. I won't go there anymore.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Sear in Ft Lauderdale, FL – Nov 04, 2015
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About Me

biography

Dr. Yuchi Phen, DMD is a dentistry practitioner in Pembroke Pines, FL. She is accepting new patients.
  • Dentistry

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Locations

Practice

Office2212 N Flamingo Rd Pembroke Pines, FL 33028
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