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Dr. Ziad El-Hayek, DDS

Dr. Ziad El-Hayek, DDS

Dentistry
25+ years of experience

Dr. Ziad El-Hayek, DDS is a dentistry practitioner in Rocky River, OH and has over 25 years of experience in the medical field. He graduated from University of Pittsburgh / School of Dentistry in 1997. He is accepting new patients.

4.7 Star Rating
Based on 55 reviews 4.7 Star Rating (55 reviews)

Practice

19680 Center Ridge Rd Rocky River, OH 44116

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Dr. El-Hayek's Reviews

Likelihood to recommend Dr. El-Hayek

4.7
55 ratings, 41 with a written review
5 star
91%
91%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

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I want to make complaint I respectful
Telehealth
I tried to make an appointment, I was shucked from his office, they ask me my social instead of my I’d cards insurance, they also lie about calling me back , I’ve been treated like trash ( in a brief way )
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
Helpful
Felt like I’m a garbage – Apr 25, 2024
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Lies to patients
Lying about accepting Medicaid online do not waste your time. Disrespectful and unprofessional staff.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Anonymous – Nov 21, 2022
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I have been a patient of Dr. El-Hayek for many years. I sought his dental care for a root canal when excruciating pain erupted suddenly at night. I was not able to sleep all night at all. I called his office first thing in the morning, and requested immediate attention. He obliged. I went to his office and he saw how badly inflamed my tooth nerve was. He and his staff promptly took it upon themselves to relieve my pain by performing a root canal instantly. His kindness, skill, competence, and conscientiousness are unforgettable. His work was superb. I trust him and trust his abilities. I recommend him without any doubt.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Maher Holozadah – Mar 07, 2020
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Great service, friendly staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ylli Malasi in Westlake – Aug 11, 2019
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I have been coming to Hayek for past few years, I’ve Always had anxiety issues when coming for a dental visit. Hands Down! Dr Hayek is the best dentist I’ve ever had to date, and Im a middle aged woman & I’ve had my share of dentist in my lifetime.. When I say he’s the BEST, I Mean OVERALL SERVICES! I’ve never sat in his chair and he experienced pain from a root canal to an implant, Heck even getting shots for numbing is extremely minimal discomfort.. He staff is also AMAZING! I honestly feel like I’m in a Family environment full of support with genuine concern for my wellbeing as a patient. I pray I will Never have to see another Dentist, EVER! To top it off, He’s easy on the eyes too??.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cody – Aug 06, 2019
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The staff is amazing, always friendly, helpful, and personable! The hygienist that has taken care of me has been great. Got me back on track so I can care for my teeth and gums. DR. Z has a top notch practice! Already referred others and they thank me all the time!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jul 27, 2019
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Dr. Z is wonderful! I’ve been a patient of his practice for over two years. He and his staff are kind, professional and caring. Every visit whether for a routine cleaning or more involved procedures has been pleasant and positive. I’m 65 and have had plenty of dental work in my years. Dr. Z is by far a refreshing change from all my experiences in the dental chair. I highly encourage you to choose Dr. Z if you’re looking for a quality dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marilyn O’Donnell in Bay Village – Jun 22, 2019
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I’m a women in her 60’s so I’ve had several experiences with dentists. Dr Z is amazing who has great patience and bed side manners. Very professional and staff makes you feel very welcome. Kudos to Dr Z and staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christine Ware in Cleveland , OH – Jun 06, 2019
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The staff at Z Dentist are professional, personable, kind, and friendly. Dr. El-Hayek is professional, friendly, and caring, he explained every aspect of the procedures and litterally gave me my smile back. I recommend a visit to Z Dentist to regain your smile and confidence.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 02, 2019
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Knowledgeable and personable. Staff is nice and the facility is modern and clean
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 01, 2019
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Friendly staff. I would recommend going here for your dental needs
What went well
No results
What could be improved
No results
Helpful
May 01, 2019
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Excellent dentist. Very skilful and artistic with his dental work. The office staff are very friendly. It is fun again to go the dentist office
What went well
No results
What could be improved
No results
Helpful
Apr 28, 2019
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Very professional and caring. Staff is friendly and accommodating. Excellent work on crowns...very detailed.
What went well
No results
What could be improved
No results
Helpful
Apr 14, 2019
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I have been going to Dr El-Hayek for years. Dr. El-Hayek’s office is very flexible and accommodating for individuals with busy schedules. Dr. El-Hayek and his staff are very thorough during appts leaving me satisfied with my cleanings. Dr. El-Hayek and his staff are very friendly and personable and I would definitely recommend making an appt to be seen here.
What went well
No results
What could be improved
No results
Helpful
Mar 30, 2019
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I hate going to see the dentist but Dr. Hayek & his staff Make it very pleasant for me
What went well
No results
What could be improved
No results
Helpful
Mar 17, 2019
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There is not a better Dentist than Dr. Hayek and I have total confidence in Him. Both Dr Hayek and his staff make every visit is a positive experience.
What went well
No results
What could be improved
No results
Helpful
Mar 16, 2019
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They are the best I look forward for my appointment Just wonderful people Best Dentist for a lifetime
What went well
No results
What could be improved
No results
Helpful
Mar 09, 2019
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Friendly, honest, fair priced and highly efficient staff. It makes me feel like I’m at home with my 7 sisters every time I go. They truly care about you as a person and friend, not just a patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Cole in West Park, OH – Mar 01, 2019
Dr. El-Hayek's Reply –
Thanks for sharing your feelings about us, Jim!
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Great place, fair and honest! Highly recommend
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 20, 2019
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I was referred to Dr Z for a second opinion. I liked the location, staff and building, but most importantly, I liked the thorough review Dr A did and the recommendations for my next step - which I have already booked.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda B in Westlake, OH – Feb 13, 2019
Thank you so much for your review, Linda! Dr.... Read More
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About Me

care philosophy

We are proud to provide a state-of-the-art facility for the highest quality dental care available. It is one of our top priorities to protect the well-being of our valued patients. For this reason, our office meets and surpasses all OSHA (Occupational...read more

biography

Ziad R. El-Hayek, DMD graduated from the University of Pittsburgh School of Dental Medicine in 1997, after which he attended St. Luke's Medical Center in Cleveland to finish his General Residency in the ER.

Dr. El-Hayek finished...
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  • Dentistry

  • Midwest Implant Institute

    Fellowship Hospital
  • St Luke's Medical Center

    Residency Hospital
  • University Of Pittsburgh / School Of Dentistry

    Medical School, 1997
  • English

  • Albanian

  • Arabic

  • French

  • Ukrainian

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Locations

Practice

Dental Health Center Inc. One19680 Center Ridge Rd Rocky River, OH 44116
1
  • Call
  • Fax
  • Hours
    • Mon: 10:00am - 6:00pm
    • Tue: 10:00am - 6:00pm
    • Wed: 10:00am - 6:00pm
    • Thu: 10:00am - 6:00pm
    • Fri: 9:00am - 1:00pm
    • Sat: 8:00am - 12:00pm
  • Directions