Dentists of Vail

I am very disappointed with this dental office. The dentists are great, however, the office staff does not listen to the information they are given and they do not communicate properly. I explained every time I visited this office that my Medicare insurance plan only pays for two cleanings, one set of X-rays, and some fillings per year. When they insisted on additional X-rays, knowing they would not be covered, they said that was ok, and that they wouldn't charge me for them, which they did not, so they were very aware of what my insurance would and would not pay for.I needed two crowns replaced. I was given a price for the crowns, paid for the crowns in full and now the office is telling me I owe an additional $1200 because insurance didn't pay. How much clearer could I have been than when I told them, my dentist included, that my insurance does not cover crowns? I told them crowns weren't covered, they had my insurance information available to verify coverage and now they are trying