Lower Keys Urology

Urology • 1 Provider

3714 N Roosevelt Blvd, Key West FL, 33040

Make an Appointment

(305) 296-0000

Telehealth services available

Lower Keys Urology is a medical group practice located in Key West, FL that specializes in Urology.

Dr. Bruce Fariss, MD

Urology

22 Ratings

Overview

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Location

Lower Keys Urology PLLC

3714 N Roosevelt Blvd, Key West FL 33040

CallDirections

(305) 296-0000

Reviews

Office Reviews

Provider Reviews

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Rating for Lower Keys Urology

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awful office staff makes doctor bad

The office manager and I had a bit of an argument about my insurance and one question, she was given miss information as well as requested that I came into the office again to ask the doctor a simple question about how long it would take before I could return to work. This was upsetting because when we scheduled the surgery she asked me to assist with the insurance and would call with the answer about when I could return to work. Long story short, she canceled my surgery, I couldn't believe it, gave me no where to go, left me in serve pain and discomfort with no referral, just told to go to the emergency room!!! I then had to drive 170 miles to fine another doctor in Miami. I live on a small island of Key West and we only have 1 urologist and they know that. I had the doctor I found request my pre-op labs so they wouldn't have to be done again, they had a cancelation and could fit me right in only find out they had shredded some of my labs. I have never hear of anything like this

What went well

Wait times

What could be improved

Office environment
Staff wasn't friendly

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AWC – Jan 25, 2024

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