Northwestern Medicine Regional Medical Group-Woman to Woman

Although I consider Dr. Salus to be an outstanding doctor, this is not the same for the staff. Dr. Salus was out sick today 1/22/24 and I received no phone call or rescheduled appointment. When I called the office and spoke with the office manager - Jeannie (I believe is her name), she tells me that I was contacted this morning at 7:45am. When I told her that I didn't receive a phone call, she was insistent that I did. I have no time for games, my health is at risk. If a doctors has to cancel an appointment, I believe it is appropriate and professional for the patient to receive a phone call! Don't make excuses for lack of doing your jobs - just admitt when your wrong and we can move on. Now, I'm considering obtain a new healthcare group all together.