Illinois Bone & Joint Institute

Physical Therapy, Occupational Therapy • 55 Providers

9000 Waukegan Rd Ste 100, Morton Grove IL, 60053

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Telehealth services available


Illinois Bone & Joint Institute is a medical group practice located in Morton Grove, IL that specializes in Physical Therapy and Occupational Therapy.

Providers

Overview

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  • Have free onsite parking?

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Location

Reviews

Office Reviews
Provider Reviews
3.0
(2)
Rating for Illinois Bone & Joint Institute

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I would give 0 if could. I had two surgeries with IBJI - spent over $30K on the surgeries. Their lack of patient skills is breathtaking. I had a balance from 9 months prior that I thought was still being adjusted by the insurance company and they sent me to collections over a $121 remaining balance. They didn't even give me a heads up to pay or they would send to collections. This impacted me on my credit score as it occurred as I was just applying for a loan and crushed my stellar credit. They treat patients horribly - support staff worst I ever have seen - the surgeons don't seem to care, they are above it all. I would avoid at all cost.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Feb 22, 2022
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I have already recommended Dr. Ackerman to 3 others. He is special as he has SKILLS & a compassionate heart. If you call him or send him a message he himself responds. Not a PA or NP. He reminds me of an old fashioned doctor. & yes I would recommend the other physicians there. I see the pain Dr. & spine Doctor & have seen the hip doctor.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Long wait times
Helpful
Marge N. – Aug 05, 2021
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