Oakland Family Dental

Appointments either start late (even if I schedule an 8:00 a.m. appointment!) or my appointment takes an hour or more longer than told. They don't seem to care if you are running late to pick up a parent, child, or to get to work because they are running behind. There's usually no communication before you arrive that they are running behind. Be aware...if you leave voicemail messages, somehow they never seem to get them. No one returns your call.Once you're in the chair having work done and the dentist is going to take longer (going back and forth between two patients), you're stuck there.The front desk receptionist discusses your personal information in the lobby, even when you request privacy. If someone there seemed like they genuinely cared about doing better with customer service (being welcoming, kind, and professional), maybe I'd consider going back. It's been over a year. I'm done. I can see why these ratings are so low.Who is the owner? I'd like a call back.