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TriStar Hendersonville Medical Center

TriStar Hendersonville Medical Center is a medical facility located in Hendersonville, TN. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

60%

Patient Experience Rating

5% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2023)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2025)

Superior clinical outcomes in the care and treatment of stroke

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2024)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Critical Care Award™

America’s 100 Best Hospitals for Critical Care Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024, 2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2025, 2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

5% lower than the national average

60%

Would definitely recommend

5% lower than the national average

TriStar Hendersonville Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%57%

TriStar Hendersonville Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%57%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Providers

Provider Reviews

Dr Burval , treated me like family from day one . He listened , he got me a mri and reviewed all options with me . He listed the concerns he had about doing surgery versus other treatment . We moved forward with another treatment and I’m well on my way to being better would highly recommend him

Apr 24 2025

Review for Dr. Burval

Was very kind long white periods though on my first visit he explained listened made recommendations and I was very impressed with his knowledge of meds, pain management, and good patient honest care this was my first visit and the staff was very friendly the next day I had questions about my meds...

Apr 24 2025

Review for Dr. Hill

Dr. Grutter sat down and talked about my concerns.

Apr 24 2025

Review for Dr. Grutter

Dr. Grutter is an exceptional surgeon. I have been blessed that he is my surgeon for bith a knee and hip replacements. He truly cares about you and your outcome. His entire team including physical therapy team in Gallatin TN are professional and caring.

Apr 24 2025

Review for Dr. Grutter

Greeted promptly when checking in for appointment . I was able to X-rays with only a short wait and then saw the doctor shortly after. Dr. Koch discussed my shoulder problem and where the problem stemmed from and suggested a treatment and exercises to strengthen both shoulders.. Dr.Koch is the...

Apr 24 2025

Review for Dr. Koch

Location

TriStar Hendersonville Medical Center

355 New Shackle Island Rd, Hendersonville TN 37075

CallDirections

(615) 338-1000

Frequently Asked Questions

Where is TriStar Hendersonville Medical Center located?

TriStar Hendersonville Medical Center is located at 355 New Shackle Island Rd, Hendersonville, TN 37075. Find other locations and directions on Healthgrades.

Has TriStar Hendersonville Medical Center won any recent awards from Healthgrades?

Yes, TriStar Hendersonville Medical Center has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, America’s 100 Best Hospitals for Critical Care Award™, and 8 more in the past two years.

Is TriStar Hendersonville Medical Center highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does TriStar Hendersonville Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at TriStar Hendersonville Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades TriStar Hendersonville Medical Center profile..

How does TriStar Hendersonville Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

355 New Shackle Island Rd

Hendersonville, TN 37075

Directions

(615) 338-1000