hospital-image
hospital-image

Ascension St Vincent's Riverside

Ascension St Vincent's Riverside is a medical facility located in Jacksonville, FL. This hospital has been recognized for Patient Safety Excellence Award™.

70%

Patient Experience Rating

5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Worse than Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

As Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

Better than Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% higher than the national average

70%

Would definitely recommend

5% higher than the national average

Ascension St Vincent's Riverside

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Ascension St Vincent's Riverside

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Providers

Provider Reviews

Dr. Melzer explained everything so when Ieft, I understood what the problems were and how to use the medications. Very pleasant and informative. Thank you!

Apr 25 2025

Review for Dr. Melzer

Attention to detail and pay attention to the patient overall health

Apr 25 2025

Review for Dr. Sharp

He addresses pertinent topics, stays on track. No chit chat, not this good doctor.

Apr 25 2025

Review for Dr. Flynn

I chose Dr. R as she comes from a position of offering holistic treatment. I’m wanting to get off all meds, if possible and she has been a great supporter of my decision. She always attentively listens and makes best recommendations. I appreciate her spending the necessary time to answer all...

Apr 24 2025

Review for Dr. Romanow

Awesome doctor

Apr 24 2025

Review for Dr. Kim

Location

Ascension St Vincent's Riverside

1 Shircliff Way, Jacksonville FL 32204

CallDirections

(904) 308-7300

Frequently Asked Questions

Where is Ascension St Vincent's Riverside located?

Ascension St Vincent's Riverside is located at 1 Shircliff Way, Jacksonville, FL 32204. Find other locations and directions on Healthgrades.

Has Ascension St Vincent's Riverside won any recent awards from Healthgrades?

Yes, Ascension St Vincent's Riverside has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Ascension St Vincent's Riverside highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Ascension St Vincent's Riverside score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Ascension St Vincent's Riverside?

Phone number, appointment information, and directions can be found on Healthgrades Ascension St Vincent's Riverside profile..

How does Ascension St Vincent's Riverside rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1 Shircliff Way

Jacksonville, FL 32204

Directions

(904) 308-7300