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Baptist Memorial Hospital-Crittenden

Explore care at Baptist Memorial Hospital-Crittenden in West Memphis, AR, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

78%

Patient Experience Rating

5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

2% higher than the national average

78%

Would definitely recommend

5% higher than the national average

Baptist Memorial Hospital-Crittenden

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%65%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%82%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%82%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%71%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%54%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%77%88%

Baptist Memorial Hospital-Crittenden

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%81%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%86%77%

Providers

Provider Reviews

She was very informative.She listened to everything.I asked and answered my questions well. Dr. Keene showed warmth and kindness!

Apr 23 2025

Review for Dr. Keene

This doc is top notch. I'm grateful I was referred by heart failure docs at the Cleveland Clinic.

Dawn Apr 18 2025

Review for Dr. Yaranov

I would recommend him to anyone.

Kayla kellner Apr 06 2025

Review for Dr. Calzada

Dr Malhotra and Dr Lindsey are the best cardiologist team! They have done everything in their power to run every test and make sure that they get to the bottom of my issues. I can tell that that truly care and I will recommend all friends and family to their office. Beyond excellent!

NG Mar 07 2025

Review for Dr. Malhotra

He saw me same day! Great bedside manner

John Neilson Feb 13 2025

Review for Dr. Lochemes

Location

Baptist Memorial Hospital-Crittenden

2100 N 7th St, West Memphis AR 72301

CallDirections

(870) 394-7800

Frequently Asked Questions

Where is Baptist Memorial Hospital-Crittenden located?

Baptist Memorial Hospital-Crittenden is located at 2100 N 7th St, West Memphis, AR 72301. Find other locations and directions on Healthgrades.

Has Baptist Memorial Hospital-Crittenden won any recent awards from Healthgrades?

No, Baptist Memorial Hospital-Crittenden has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baptist Memorial Hospital-Crittenden highly rated with patients?

78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Memorial Hospital-Crittenden score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Baptist Memorial Hospital-Crittenden?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Memorial Hospital-Crittenden profile..

How does Baptist Memorial Hospital-Crittenden rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2100 N 7th St

West Memphis, AR 72301

Directions

(870) 394-7800