

Baptist Memorial Hospital-Crittenden
Explore care at Baptist Memorial Hospital-Crittenden in West Memphis, AR, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
5% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaptist Memorial Hospital-Crittenden
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Baptist Memorial Hospital-Crittenden
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Keene
This doc is top notch. I'm grateful I was referred by heart failure docs at the Cleveland Clinic.
Dawn Apr 18 2025
Review for Dr. Yaranov
Dr Malhotra and Dr Lindsey are the best cardiologist team! They have done everything in their power to run every test and make sure that they get to the bottom of my issues. I can tell that that truly care and I will recommend all friends and family to their office. Beyond excellent!
NG Mar 07 2025
Review for Dr. Malhotra
Location
Baptist Memorial Hospital-Crittenden
Frequently Asked Questions
Where is Baptist Memorial Hospital-Crittenden located?
Baptist Memorial Hospital-Crittenden is located at 2100 N 7th St, West Memphis, AR 72301. Find other locations and directions on Healthgrades.
Has Baptist Memorial Hospital-Crittenden won any recent awards from Healthgrades?
No, Baptist Memorial Hospital-Crittenden has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Baptist Memorial Hospital-Crittenden highly rated with patients?
78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baptist Memorial Hospital-Crittenden score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at Baptist Memorial Hospital-Crittenden?
Phone number, appointment information, and directions can be found on Healthgrades Baptist Memorial Hospital-Crittenden profile..
How does Baptist Memorial Hospital-Crittenden rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She was very informative.She listened to everything.I asked and answered my questions well. Dr. Keene showed warmth and kindness!