hospital-image
hospital-image

Baptist Neighborhood Hospital Thousand Oaks

Explore care at Baptist Neighborhood Hospital Thousand Oaks in San Antonio, TX, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

75%

Patient Experience Rating

2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10

3% higher than the national average

75%

Would definitely recommend

2% higher than the national average

Baptist Neighborhood Hospital Thousand Oaks

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%65%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%88%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%54%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%71%

Baptist Neighborhood Hospital Thousand Oaks

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%81%67%

Providers

Provider Reviews

Great

Mike Apr 17 2025

Review for Dr. Odutayo

Rude, dismissive and LIED in the medical record about what was done. Never even attempted to find a diagnosis.

Apr 12 2025

Review for Dr. Eustache

I have been fortunate enough to have Dr. Freedman as my primary care physician for the last 10 years. It has been an incredibly positive experience. Dr. Freedman takes the time to truly listen to my concerns, never rushing through appointments, and always providing thoughtful, thorough...

Apr 03 2025

Review for Dr. Freedman

Besides the exceptional bedside manner of Dr. Parkes, he is an amazing communicator and commonsensical doctor which is something that is not seen much today. He spent a lot of time going over things that might be of help to me in dealing with my asthma flareups and also some homeopthatic suggestions...

S. Batt Feb 17 2025

Review for Dr. Parkes

My mother was admitted into the ER with severe back pain and nausea. Her vitals were taken upon arrival. Her blood pressure was 191 over 109 and her oxygen was around 80%. They placed her on oxygen and Morphine medication was administered through an IV. Dr. Frey came in only one time, she was there...

Amanda Martin Feb 13 2025

Review for Dr. Frey

Location

Baptist Neighborhood Hospital Thousand Oaks

16088 San Pedro Ave, San Antonio TX 78232

CallDirections

(210) 402-4092

Frequently Asked Questions

Where is Baptist Neighborhood Hospital Thousand Oaks located?

Baptist Neighborhood Hospital Thousand Oaks is located at 16088 San Pedro Ave, San Antonio, TX 78232. Find other locations and directions on Healthgrades.

Has Baptist Neighborhood Hospital Thousand Oaks won any recent awards from Healthgrades?

No, Baptist Neighborhood Hospital Thousand Oaks has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baptist Neighborhood Hospital Thousand Oaks highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Neighborhood Hospital Thousand Oaks score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Baptist Neighborhood Hospital Thousand Oaks?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Neighborhood Hospital Thousand Oaks profile..

How does Baptist Neighborhood Hospital Thousand Oaks rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

16088 San Pedro Ave

San Antonio, TX 78232

Directions

(210) 402-4092