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Baylor Scott and White Medical Center Lake Pointe

Baylor Scott and White Medical Center Lake Pointe is a medical facility located in Rowlett, TX. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.

66%

Patient Experience Rating

1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% higher than the national average

66%

Would definitely recommend

1% higher than the national average

Baylor Scott and White Medical Center Lake Pointe

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%58%

Baylor Scott and White Medical Center Lake Pointe

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Providers

Provider Reviews

After looking at the knee for 5 minutes, he got up and opened the door . We kept asking questions and he rushed the answers as he stood by the open door . He never explained the drugs and side effects he prescribed . Also he came with a generic appointment overview paper which offers ketogenic diet...

Apr 25 2025

Review for Dr. Kazewych

Dr Johnson and his staff are amazing. All staff are very kind and listen to any concerns you may have.

Apr 24 2025

Review for Dr. Johnson

Very disappointed with the service of Dr Weitzel and her staff with my family member. Lack of care shown in the follow to a procedure. Definitely would not recommend to anyone.

Apr 23 2025

Review for Dr. Weitzul

Listens to your concerns and answers any questions you have. Doesn’t rush you through appointment. Very pleasant and caring and knowledgeable about your condition. Highly recommend Dr. Saad.

Apr 23 2025

Review for Dr. Saad

Professional and caring about my issues. Very nice and friendly. Excellent care.

Apr 23 2025

Review for Dr. Saad

Location

Baylor Scott and White Medical Center Lake Pointe

6800 Scenic Dr, Rowlett TX 75088

CallDirections

(972) 412-2273

Frequently Asked Questions

Where is Baylor Scott and White Medical Center Lake Pointe located?

Baylor Scott and White Medical Center Lake Pointe is located at 6800 Scenic Dr, Rowlett, TX 75088. Find other locations and directions on Healthgrades.

Has Baylor Scott and White Medical Center Lake Pointe won any recent awards from Healthgrades?

Yes, Baylor Scott and White Medical Center Lake Pointe has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Baylor Scott and White Medical Center Lake Pointe highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baylor Scott and White Medical Center Lake Pointe score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Baylor Scott and White Medical Center Lake Pointe?

Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott and White Medical Center Lake Pointe profile..

How does Baylor Scott and White Medical Center Lake Pointe rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6800 Scenic Dr

Rowlett, TX 75088

Directions

(972) 412-2273