Baylor Scott and White the Heart Hospital Plano
Baylor Scott and White the Heart Hospital Plano is a medical facility located in Plano, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
24% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024, 2023)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Coronary Intervention Excellence Award™ (2025, 2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
America’s 100 Best Hospitals for Coronary Intervention Award™ (2024)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2025, 2024, 2023
America’s 50 Best Hospitals for Cardiac Surgery Award™
2025, 2024, 2023
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaylor Scott and White the Heart Hospital Plano
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Baylor Scott and White the Heart Hospital Plano
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Gottlieb
One of the best doctors I’ve experienced. There are too many reasons why, but here are my top 3:1. Personable - every time I meet with Dr. Jake I feel like I’m his only patient. My time with him is never rushed. I’ve read his follow up notes and was impressed with his attention to detail. You...
Apr 24 2025
Review for Dr. Chemmalakuzhy
Excellent! Dr. Senchak surprised me by doing a very thorough exam, contrary to most other ENTs I had seen before. He really took the time to listen to me and to write everything I said. His diagnosis and treatment recommendations were extremely helpful. I fully recommend Dr. Senchak to anyone...
Apr 23 2025
Review for Dr. Senchak
Next time you want to book an appointment, make sure to have an hour to waste waiting to be seen.
Apr 17 2025
Review for Dr. Waller
Dr Jake saved my life 18 years ago when I experienced a heart attack while at work and I have been a patient of his since that time. He is super smart, personable, very knowledgeable about his chosen specialty, listens to his patients, explains things thoroughly, and most importantly, he truly...
Apr 17 2025
Review for Dr. Chemmalakuzhy
Location
Baylor Scott and White the Heart Hospital Plano
Frequently Asked Questions
Where is Baylor Scott and White the Heart Hospital Plano located?
Baylor Scott and White the Heart Hospital Plano is located at 1100 Allied Dr, Plano, TX 75093. Find other locations and directions on Healthgrades.
Has Baylor Scott and White the Heart Hospital Plano won any recent awards from Healthgrades?
Yes, Baylor Scott and White the Heart Hospital Plano has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and 3 more in the past two years.
Is Baylor Scott and White the Heart Hospital Plano highly rated with patients?
89% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baylor Scott and White the Heart Hospital Plano score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Baylor Scott and White the Heart Hospital Plano?
Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott and White the Heart Hospital Plano profile..
How does Baylor Scott and White the Heart Hospital Plano rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Gottlieb embodies the qualities of an excellent practitioner- intelligent, compassionate, empathetic, and wise He successfully operated on my turbinate's and repaired my nasal valves. I thank him and his staff for improving my quality of life. Thank you.