Baylor Scott & White Medical Center-Plano
Baylor Scott & White Medical Center-Plano is a medical facility located in Plano, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
13% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaylor Scott & White Medical Center-Plano
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Baylor Scott & White Medical Center-Plano
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Johnson
I had 5 disc neck fusion surgery already scheduled with a different doctor. I felt very uncomfortable with the amount of information I received about the surgery that the 1st Doctor was about to do, so I went to Dr. Satyan as my second opinion. I knew the minute he started talking I was going to...
Apr 24 2025
Review for Dr. Satyan
In December of 2024, I had my first ever MRI due to symptoms that hit me out of nowhere. I was traveling frequently and enjoying retirement life. The staff are amazing and very professional. They are organized and helped me to fully describe my limitations. After my consultation with Dr Taub, I...
Apr 23 2025
Review for Dr. Taub
the solutions he has given me for my pain are spot on. he takes the time to know about you and how the pain affects your life. i trust him completely because i know he has my best interests at heart. he is the best doctor for pain mgmt in denton county.
James W. Apr 23 2025
Review for Dr. Broadnax
I went through some horrible cognitive issues and Dr. Tang never gave up seeking solutions. Neurology covers a very broad spectrum. Though we couldn’t really find the issue it turned out I had a terrible heart attack. It’s been four years or more since I started to use Dr. Tang and I’m going back...
Apr 23 2025
Review for Dr. Tang
Location
Baylor Scott & White Medical Center-Plano
Frequently Asked Questions
Where is Baylor Scott & White Medical Center-Plano located?
Baylor Scott & White Medical Center-Plano is located at 4700 Alliance Blvd, Plano, TX 75093. Find other locations and directions on Healthgrades.
Has Baylor Scott & White Medical Center-Plano won any recent awards from Healthgrades?
Yes, Baylor Scott & White Medical Center-Plano has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ in the past two years.
Is Baylor Scott & White Medical Center-Plano highly rated with patients?
78% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baylor Scott & White Medical Center-Plano score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Baylor Scott & White Medical Center-Plano?
Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott & White Medical Center-Plano profile..
How does Baylor Scott & White Medical Center-Plano rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Johnson and his staff are amazing. All staff are very kind and listen to any concerns you may have.