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Bon Secours St. Francis Hospital

Bon Secours St. Francis Hospital is a medical facility located in Charleston, SC. This hospital has been recognized for Outstanding Patient Experience Award™, Surgical Care Excellence Award™, and more.

79%

Patient Experience Rating

14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025, 2023)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025, 2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2025, 2024)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2023)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024, 2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

10% higher than the national average

79%

Would definitely recommend

14% higher than the national average

Bon Secours St. Francis Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%47%

Bon Secours St. Francis Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Providers

Provider Reviews

He made an uncomfortable topic and situation a breeze. He puts you at ease from the beginning with his down to earth mannerism and interpersonal skills.

Apr 25 2025

Review for Dr. Tipton

This was my first appt with Dr Sperduto and I was very pleased. He removed a basal cell and it went well and was painless. Dr Sperduto and his nurse, Tammy, are ultimate professionals. They gave concise , clear post-op instructions with contact info in case I have a question or concern. I will...

Apr 25 2025

Review for Dr. Sperduto

I did not want to be awake during the procedure and I wasn’t.

Apr 22 2025

Review for Dr. Sperduto

He listens

Apr 22 2025

Review for Dr. Hall

Dr. Mullins was personable, professional, knowledgeable & outstanding care & advice was received. I will definitely recommend this doctor to my friends & family.

Apr 21 2025

Review for Dr. Mullins

Location

Bon Secours St. Francis Hospital

2095 Henry Tecklenburg Dr, Charleston SC 29414

CallDirections

(843) 402-1000

Frequently Asked Questions

Where is Bon Secours St. Francis Hospital located?

Bon Secours St. Francis Hospital is located at 2095 Henry Tecklenburg Dr, Charleston, SC 29414. Find other locations and directions on Healthgrades.

Has Bon Secours St. Francis Hospital won any recent awards from Healthgrades?

Yes, Bon Secours St. Francis Hospital has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, and 7 more in the past two years.

Is Bon Secours St. Francis Hospital highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Bon Secours St. Francis Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Bon Secours St. Francis Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Bon Secours St. Francis Hospital profile..

How does Bon Secours St. Francis Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2095 Henry Tecklenburg Dr

Charleston, SC 29414

Directions

(843) 402-1000