Bon Secours St. Francis Medical Center
Bon Secours St. Francis Medical Center is a medical facility located in Midlothian, VA. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2025)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in the care and treatment of stroke
Pulmonary Care Excellence Award™ (2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours St. Francis Medical Center
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Bon Secours St. Francis Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Donovan
I have seen her twice now. She gave me options for my surgery needs and continues to support me. She was the 1st doctor to ask if it was ok to touch me before beginning any exam.
Apr 24 2025
Review for Dr. Deteresa
Dr Crenshaw saved my life! A few years ago I suffered major chest pain and was rushed to the hospital via ambulance. Dr Crenshaw very quickly assessed the situation as a ruptured aorta and promptly got me to the OR where surgery was performed. By the will of God I survived and it was all because of...
Apr 23 2025
Review for Dr. Crenshaw
Very good manner and knowledgeable. My wife and I went for our first appointment and are very pleased
Apr 23 2025
Review for Dr. Ghosh
Location
Bon Secours St. Francis Medical Center
Frequently Asked Questions
Where is Bon Secours St. Francis Medical Center located?
Bon Secours St. Francis Medical Center is located at 13710 St Francis Blvd, Midlothian, VA 23114. Find other locations and directions on Healthgrades.
Has Bon Secours St. Francis Medical Center won any recent awards from Healthgrades?
Yes, Bon Secours St. Francis Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and 2 more in the past two years.
Is Bon Secours St. Francis Medical Center highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours St. Francis Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Bon Secours St. Francis Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours St. Francis Medical Center profile..
How does Bon Secours St. Francis Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Donovan was wonderful during my first visit. She was engaged, interested, and attentive. Took time to be thorough, ask pertinent questions, and gave me resources for follow up. I never felt rushed and was made to feel like I mattered!