Carilion Franklin Memorial Hospital
Carilion Franklin Memorial Hospital is a medical facility located in Rocky Mount, VA. This hospital has been recognized for Patient Safety Excellence Award™.
Patient Experience Rating
6% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCarilion Franklin Memorial Hospital
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Carilion Franklin Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Bronder
Dr. Bronder is a very competent professional who has always provided excellent treatment. His office is very receptive and helpful in facilitating follow-on testing and imaging.
Apr 23 2025
Review for Dr. Bronder
Dr. Bronder took his time in assessing my condition, answering all my questions, and asked for my input in developing the right treatment plan for me. I did not feel rushed and felt very supported. Dr. Bronder was very knowledgeable with a great bedside manner.
Apr 18 2025
Review for Dr. Bronder
Dr Bronder is an excellent listener, extremely professional and knowledgeably. He considers the whole person in his diagnoses and care plan. I feel very fortunate to be his patient.
Apr 17 2025
Review for Dr. Bronder
The few times I’ve interacted with doctor “O in the ED, he has been kind and understanding. Above all, he is highly intelligent, and trustworthy.
Apr 16 2025
Review for Dr. Ojeifo
Location
Carilion Franklin Memorial Hospital
Frequently Asked Questions
Where is Carilion Franklin Memorial Hospital located?
Carilion Franklin Memorial Hospital is located at 390 S Main St, Rocky Mount, VA 24151. Find other locations and directions on Healthgrades.
Has Carilion Franklin Memorial Hospital won any recent awards from Healthgrades?
Yes, Carilion Franklin Memorial Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.
Is Carilion Franklin Memorial Hospital highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Carilion Franklin Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Carilion Franklin Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Carilion Franklin Memorial Hospital profile..
How does Carilion Franklin Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
The appointment was not rushed. Dr Bronder took his time asking keep questions and explaining everything to me. We then created a plan. I highly recommend him.