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Carolinas Healthcare System-Blue Ridge

Carolinas Healthcare System-Blue Ridge is a medical facility located in Morganton, NC. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.

57%

Patient Experience Rating

8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2025, 2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

Better than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2025, 2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

9% lower than the national average

57%

Would definitely recommend

8% lower than the national average

Carolinas Healthcare System-Blue Ridge

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Carolinas Healthcare System-Blue Ridge

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Providers

Provider Reviews

Capable, caring, thoughtful, thorough, Dr Umbel carefully explained the problem and the treatment options. He clearly answered my questions & concerns.

Apr 18 2025

Review for Dr. Umbel

Dr. Cope is always complete and compassionate at every visit. If you need a great orthopedist this is the one. Thanks for all you did to help me.

Apr 18 2025

Review for Dr. Cope

Dr. Daley is the Best! He is very kind and shows compassion. He Really cares about his patients. I highly recommend him!

Apr 17 2025

Review for Dr. Daley

Arrogant, avoidant of conversation he appeared to find unnecessary. Talked over patient. Blatantly rude, rolled eyes when patient attempted to speak. This “skilled” cardiologist refused to allow patient to have pertinent questions answered or even asked. Caters to younger patients and not geriatric...

Apr 13 2025

Review for Dr. Isserman

Took his time, listened, did not feel rushed.

Apr 11 2025

Review for Dr. Umbel

Location

Carolinas Healthcare System-Blue Ridge

2201 S Sterling St, Morganton NC 28655

CallDirections

(828) 580-5000

Frequently Asked Questions

Where is Carolinas Healthcare System-Blue Ridge located?

Carolinas Healthcare System-Blue Ridge is located at 2201 S Sterling St, Morganton, NC 28655. Find other locations and directions on Healthgrades.

Has Carolinas Healthcare System-Blue Ridge won any recent awards from Healthgrades?

Yes, Carolinas Healthcare System-Blue Ridge has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Carolinas Healthcare System-Blue Ridge highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Carolinas Healthcare System-Blue Ridge score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Carolinas Healthcare System-Blue Ridge?

Phone number, appointment information, and directions can be found on Healthgrades Carolinas Healthcare System-Blue Ridge profile..

How does Carolinas Healthcare System-Blue Ridge rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2201 S Sterling St

Morganton, NC 28655

Directions

(828) 580-5000