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Caromont Regional Medical Center

Caromont Regional Medical Center is a medical facility located in Gastonia, NC. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™.

59%

Patient Experience Rating

6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2025)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2025)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2025

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

5% lower than the national average

59%

Would definitely recommend

6% lower than the national average

Caromont Regional Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Caromont Regional Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%55%

Providers

Provider Reviews

Could not be more satisfied. He had a plan of action for me. He thoroughly explained every step he planned to talk. Would recommend him over every other surgeon I have met.

Apr 18 2025

Review for Dr. Parish

Dr Otis takes time to listen, is very thorough and explains treatment options clearly. Very knowledgeable. I cannot say enough good things about bout him and his administrative assistant.

Apr 17 2025

Review for Dr. Otis

I was in agonizing pain due to back problems!! I went to chiropractors as well as having injections.Nothing worked!! I went to Dr.Parish in Charlotte NC.He told me that I needed surgery and thoroughly explained everything to me and my family.I had the surgery and I am 100% better thanks to him and...

Apr 15 2025

Review for Dr. Parish

Dr. Kassab took the time to thoroughly review my case and explain my options. He is a very knowledgeable and kind doctor. His staff was very knowledgeable and friendly.

Apr 12 2025

Review for Dr. Kassab

I have been under Dr. Otis's care for the past 7 years and I cannot not say enough wonderful things about him. I feel he listens very carefully to what I have to say and I do not feel rushed. I'm at the age now that a competent physician is like a Rock Star to me and Dr. Otis is definitely a Rock...

Apr 11 2025

Review for Dr. Otis

Location

Caromont Regional Medical Center

2525 Court Dr, Gastonia NC 28054

CallDirections

(704) 834-4891

Frequently Asked Questions

Where is Caromont Regional Medical Center located?

Caromont Regional Medical Center is located at 2525 Court Dr, Gastonia, NC 28054. Find other locations and directions on Healthgrades.

Has Caromont Regional Medical Center won any recent awards from Healthgrades?

Yes, Caromont Regional Medical Center has been awarded with Outpatient Joint Replacement Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Caromont Regional Medical Center highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Caromont Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Caromont Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Caromont Regional Medical Center profile..

How does Caromont Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2525 Court Dr

Gastonia, NC 28054

Directions

(704) 834-4891