Citizens Medical Center
Citizens Medical Center is a medical facility located in Victoria, TX. This hospital has been recognized for Outstanding Patient Experience Award™, Bariatric Surgery Excellence Award™, and more.
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Bariatric Surgery Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in bariatric (weight loss) surgery
Outpatient Joint Replacement Excellence Award™ (2024)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Specialty Excellence Awards
Bariatric Surgery Excellence Award™
2024, 2023, 2022
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2024
Outpatient Orthopedic Surgery Excellence Award™
2024
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCitizens Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Citizens Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Rasmusson
I’d been to 3 other providers and no one could figure out what was wrong with. Not even 5 minutes into my appt Dr Binz knew exactly what was wrong. I had a glomus tumor. I’m to thankful for him and his experience.
Lisa T Apr 23 2025
Review for Dr. Binz
I have a job that iOS very hard on my hands and wrist . I’m also 60 so over the years I have a lot of pain because of the work I do . If it wasn’t for Dr. Binz I don’t think I would be able to continue to work and be productive. I love my job and he makes it possible for me to be able to do it for...
Kim Futch Apr 06 2025
Review for Dr. Binz
Concerning Hormone Replacement- Torres gives conflicting information, has poor communication and it takes several weeks to get in to adjust hormones -esp. after a hysterectomy. She does not listen or care about hormone symptoms.
Apr 03 2025
Review for Dr. Torres
Location
Citizens Medical Center
Frequently Asked Questions
Where is Citizens Medical Center located?
Citizens Medical Center is located at 2701 Hospital Dr, Victoria, TX 77901. Find other locations and directions on Healthgrades.
Has Citizens Medical Center won any recent awards from Healthgrades?
Yes, Citizens Medical Center has been awarded with Outstanding Patient Experience Award™, Bariatric Surgery Excellence Award™, Outpatient Joint Replacement Excellence Award™, and 1 more in the past two years.
Is Citizens Medical Center highly rated with patients?
73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Citizens Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Citizens Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Citizens Medical Center profile..
How does Citizens Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Listens to my concerns, and answers my questions. Staff friendly and courteous. Prompt information from tests. Works well with my other specialists.