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Citizens Memorial Hospital

Explore care at Citizens Memorial Hospital in Bolivar, MO, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

70%

Patient Experience Rating

1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

1% lower than the national average

70%

Would definitely recommend

1% higher than the national average

Citizens Memorial Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%64%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%60%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%51%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%87%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%78%

Citizens Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%71%

Providers

Provider Reviews

He was very kind. He explained things in detail. He reassured me. I wish he wasn’t just an ER Doctor. We have poor quality healthcare in our area. We can use good, caring physicians. I walked out of the ER in Springfield, because the wait time was too long. Over 2 hours. My pain would not allow me...

Apr 20 2025

Review for Dr. Assmann

Both the office and the 'doctor' struck me as uncaring and not any good at providing medical care. Going to go elsewhere, will not go back to Gifford or 417 sports medicine

Apr 18 2025

Review for Dr. Gifford

Always informative in language that can be understood

Apr 05 2025

Review for Dr. Vetter

This doctor makes up his report to state he evaluated you when in truth he spent 2 seconds in your room to judge your appearance and then goes by that to state you have no distress. When that time could have been spent going over the irregularities that were mentioned on the radiology findings that...

ER Patient Apr 04 2025

Review for Dr. Butvilas

In spite of being a 100% (service-related)disabled veteran, the Springfield, Mo VA clinic assigned me to a poorly rated pcp (Dr. Eunice Gititu who had little or no experience in dealing with Geriatric patients) she couldn’t, wouldn’t, or didn’t know how to recognize or diagnose the symptoms of my...

Mar 14 2025

Review for Dr. Gititu

Location

Citizens Memorial Hospital

1500 N Oakland Ave, Bolivar MO 65613

CallDirections

(417) 326-6000

Frequently Asked Questions

Where is Citizens Memorial Hospital located?

Citizens Memorial Hospital is located at 1500 N Oakland Ave, Bolivar, MO 65613. Find other locations and directions on Healthgrades.

Has Citizens Memorial Hospital won any recent awards from Healthgrades?

No, Citizens Memorial Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Citizens Memorial Hospital highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Citizens Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Citizens Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Citizens Memorial Hospital profile..

How does Citizens Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1500 N Oakland Ave

Bolivar, MO 65613

Directions

(417) 326-6000