Claxton-Hepburn Medical Center
Explore care at Claxton-Hepburn Medical Center in Ogdensburg, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
5% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceClaxton-Hepburn Medical Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Claxton-Hepburn Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Lam
I am very pleased with his great work and his wonderful staff. Dr Duffy is knowledgeable and very genuine. I switched to his practice after being with another great dentist for almost 20 yrs, so my bar was set pretty high, and he has met it quite fast. Staff is always friendly, they have...
Isabella Davis Apr 22 2025
Review for Dr. Duffy
Dr. Thompson has my complete trust in his capabilities. He listens carefully to his patients concerns and explains all aspects of their condition. We are very lucky to have him in our area.
Apr 20 2025
Review for Dr. Thompson
She is an OB-GYN, not a urologist. This is important to know. OB-GYNs are trained in female reproductive health and childbirth — not in male genital anatomy. Despite this, some hospitals still allow them to perform circumcisions on newborn boys, often without informing parents of the provider’s...
Apr 19 2025
Review for Dr. Ginyard
The office staff are courteous, polite, and efficient in greeting and caring for their patients. I have known Dr. Lars Thompson for twenty plus years. During the years that I have known him, he has been very professional, competent, knowledgeable and caring. He has been very effective in treating my...
Apr 18 2025
Review for Dr. Thompson
Location
Claxton-Hepburn Medical Center
Frequently Asked Questions
Where is Claxton-Hepburn Medical Center located?
Claxton-Hepburn Medical Center is located at 214 King St, Ogdensburg, NY 13669. Find other locations and directions on Healthgrades.
Has Claxton-Hepburn Medical Center won any recent awards from Healthgrades?
No, Claxton-Hepburn Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Claxton-Hepburn Medical Center highly rated with patients?
60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Claxton-Hepburn Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Claxton-Hepburn Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Claxton-Hepburn Medical Center profile..
How does Claxton-Hepburn Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Whether in the lab, in the office, or in a phone call he is absolutely a “10”. Caring and confident, one of the best providers I’ve ever been to!