Crossroads Community Hospital
Crossroads Community Hospital is a medical facility located in Mount Vernon, IL. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
7% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Bariatric Surgery
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCrossroads Community Hospital
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Crossroads Community Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Ahuja
I had my surgery in February of 2007. I lost 130 pounds. I have kept of 100 pounds for 18 years. Dr Ahuja and his staff have been right there with me the whole time. I would trust no one else.
Apr 22 2025
Review for Dr. Ahuja
I first met Dr Salem 7 or 8 years ago. He has addressed some chronic pain issues I have had for many many years. Fortunately I have not had to have any invasive surgery, he has performed some outpatient procedures that has brought me immense relief.I trust him. I feel he is honest and he is very...
Apr 11 2025
Review for Dr. Mohamed
I went to an office visit for Dr. Salem to check on my lower back. After completing his exam, he discovered that I had problems with my neck. My MRI confirmed that diagnosis. Dr. Salem performed a cervical fusion of three levels in my neck. I never felt pressured at any to have the surgery. My...
Apr 11 2025
Review for Dr. Mohamed
Dr Salem Always lsitens and takes of my complaints. On my way tohgealing
Apr 11 2025
Review for Dr. Mohamed
Location
Crossroads Community Hospital
Frequently Asked Questions
Where is Crossroads Community Hospital located?
Crossroads Community Hospital is located at 8 Doctors Park Rd, Mount Vernon, IL 62864. Find other locations and directions on Healthgrades.
Has Crossroads Community Hospital won any recent awards from Healthgrades?
Yes, Crossroads Community Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Crossroads Community Hospital highly rated with patients?
66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Crossroads Community Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Crossroads Community Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Crossroads Community Hospital profile..
How does Crossroads Community Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Everyone is friendly and smiling!! Positive attitudes all around!