Firelands Regional Medical Center
Firelands Regional Medical Center is a medical facility located in Sandusky, OH. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
Equal to the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceFirelands Regional Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Firelands Regional Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Zhao
Dr. Zhao listens to all my concerns and answers all my questions. He spends as much time as necessary. I never feel rushed. He always has a very positive attitude. I have recommended him to others.
Apr 21 2025
Review for Dr. Zhao
The anxiety about my health dissipated at my first meeting with Dr Zhao. He explained everything in a way that I could understand. His knowledge and compassion gave me confidence that I was with the right team to have the best chance of winning this battle.
Apr 19 2025
Review for Dr. Zhao
It is always a pleasure to interact with Dr. Zhao (as much as it can be 'fun' to need an oncologist). He is thourough, kind, and extremely helpful. I consider myself lucky to have him as my oncologist.
Apr 19 2025
Review for Dr. Zhao
Location
Firelands Regional Medical Center
Frequently Asked Questions
Where is Firelands Regional Medical Center located?
Firelands Regional Medical Center is located at 1111 Hayes Ave, Sandusky, OH 44870. Find other locations and directions on Healthgrades.
Has Firelands Regional Medical Center won any recent awards from Healthgrades?
Yes, Firelands Regional Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Firelands Regional Medical Center highly rated with patients?
72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Firelands Regional Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Firelands Regional Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Firelands Regional Medical Center profile..
How does Firelands Regional Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Z provides wonderful care! He stays on top of recent breaking treatments and answers all of my questions. Additionally, he makes what could be difficult conversation very easy to understand. We even laugh at times and I know he really cares about my health and well being. Additionally the...