Franklin County Medical Center
Explore care at Franklin County Medical Center in Preston, ID, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
Equal to the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceFranklin County Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Franklin County Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Feb 04 2025
Review for Dr. Fraleigh
before you have surgery make sure you understand that dr. Hickens is only in the St George office a couple days a week and when you probably will need him he won't be there to help out as you'll be in the hands of another dr. another thing is to make sure you know how much medication you'll get as...
no comment Nov 12 2024
Review for Dr. Hicken
I had a massive TURP done on me by Doc PARKINSON. Very impressed at his bedside and all other aspects of this surgery. He had to go back in and remove some obstructions.Very kind and caring person… 5 stars
Sj Oct 24 2024
Review for Dr. Parkinson
Saturday got text from Dr. Hicken’s office telling me that the only place he could fix the knee was the hospital in Preston Idaho, because he can’t work in intermountain facilities in Utah, Monday – Tuesday , so my friend drove me to the hospital in Preston Idaho. Sunday 06.22.2024, 6 hour drive ....
LARRY Aug 04 2024
Review for Dr. Hicken
when doctors wouldn’t take my anxiety seriously i gave up on doctors until i found him! he listens and genuinely cares about his clients.
katie Jul 18 2024
Review for Dr. Bontrager
Location
Franklin County Medical Center
Frequently Asked Questions
Where is Franklin County Medical Center located?
Franklin County Medical Center is located at 44 N 1st E, Preston, ID 83263. Find other locations and directions on Healthgrades.
Has Franklin County Medical Center won any recent awards from Healthgrades?
No, Franklin County Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Franklin County Medical Center highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Franklin County Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 10 hospital services. View more details here.
How do I get in at Franklin County Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Franklin County Medical Center profile..
How does Franklin County Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She is knowledgeable and kind. We are lucky to have her in The valley