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Franklin Woods Community Hospital

Explore care at Franklin Woods Community Hospital in Johnson City, TN, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

75%

Patient Experience Rating

6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

1% higher than the national average

75%

Would definitely recommend

6% higher than the national average

Franklin Woods Community Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%64%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%78%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%51%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%87%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Franklin Woods Community Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%71%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%59%

Providers

Provider Reviews

Dr. Macariola is the worst medical professional I have ever come across. He broke hospital policy and protocol and provided my newborn daughter dangerous drugs without consent or acknowledgment. He gave these drugs based of inaccurate test results that were proven to be false. Despite being three...

Apr 18 2025

Review for Dr. Macariola Jr

Friendly staff and very thorough

Apr 14 2025

Review for Dr. Gill Jr

Accepted a referral from my doctors office next day, cured my 2 month old problem in less than 48hrs. Grateful for the service provided. Would recommend this Doc!

Apr 12 2025

Review for Dr. Grady

Dr Stewart has been so caring during my two hip surgeries and recoveries, I appreciate him so much and I definitely recommend him!

Apr 10 2025

Review for Dr. Stewart

Paula Smith should not be a doctor. She is out and out nasty, does not listen, and does not care . Her lack of care and compassion goes hand in hand with comments like “nobody bosses me around!” She is a terrible diagnostician. She will use morphine to confuse a patient. We have asked that she be...

Apr 09 2025

Review for Dr. Smith

Location

Franklin Woods Community Hospital

300 Med Tech Pkwy, Johnson City TN 37604

CallDirections

(423) 302-1000

Frequently Asked Questions

Where is Franklin Woods Community Hospital located?

Franklin Woods Community Hospital is located at 300 Med Tech Pkwy, Johnson City, TN 37604. Find other locations and directions on Healthgrades.

Has Franklin Woods Community Hospital won any recent awards from Healthgrades?

No, Franklin Woods Community Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Franklin Woods Community Hospital highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Franklin Woods Community Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Franklin Woods Community Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Franklin Woods Community Hospital profile..

How does Franklin Woods Community Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

300 Med Tech Pkwy

Johnson City, TN 37604

Directions

(423) 302-1000