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Hackettstown Medical Center

Hackettstown Medical Center is a medical facility located in Hackettstown, NJ. This hospital has been recognized for Critical Care Excellence Award™ and Pulmonary Care Excellence Award™.

52%

Patient Experience Rating

13% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2025)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
53%

Patients who gave a rating of 9 or 10

13% lower than the national average

52%

Would definitely recommend

13% lower than the national average

Hackettstown Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%67%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%48%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%58%

Hackettstown Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%43%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Providers

Provider Reviews

Dr May is wonderful. She listens, encourages questions and provides answers at a comfortable pace. I never felt rushed. She is so genuine...always want to hug her!

May 02 2025

Review for Dr. Matkiwsky

Dr. Fusman was introduced to me when my spouse was admitted to MMH last year (March 2024). He was experiencing chest pain, so we drove to the ER @ 3:30am and discovered after various tests that he was actually having a heart attack. Emergency surgery was scheduled as he had blockage in one valve...

May 02 2025

Review for Dr. Fusman

Excellent care asked alot of questions at each visit to remember patient. Long wait in dr office.

May 01 2025

Review for Dr. DeFalco

From the first consultation through surgery and post follow up I felt Dr DeFalco had my best interests in mind. There was no rush to surgery but once we decided that was the right direction he was clear, set good expectations and communicated very well. The surgery went great, I had a good follow...

Tony G. Apr 30 2025

Review for Dr. DeFalco

he explained everything in detail

James S. Apr 30 2025

Review for Dr. Castro

Location

Hackettstown Medical Center

651 Willow Grove St, Hackettstown NJ 07840

CallDirections

(908) 852-5100

Frequently Asked Questions

Where is Hackettstown Medical Center located?

Hackettstown Medical Center is located at 651 Willow Grove St, Hackettstown, NJ 07840. Find other locations and directions on Healthgrades.

Has Hackettstown Medical Center won any recent awards from Healthgrades?

Yes, Hackettstown Medical Center has been awarded with Critical Care Excellence Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Hackettstown Medical Center highly rated with patients?

52% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Hackettstown Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Hackettstown Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Hackettstown Medical Center profile..

How does Hackettstown Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

651 Willow Grove St

Hackettstown, NJ 07840

Directions

(908) 852-5100