Helen Keller Hospital
Explore care at Helen Keller Hospital in Sheffield, AL, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.
Patient Experience Rating
12% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHelen Keller Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Helen Keller Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 25 2025
Review for Dr. Thomas
The nurses were so nice to help me get xrayed a get me back an forth to the exam room an Dr. Jointer the best of the best could not solve my problem but told me what it was an how I needed to handle it thank you so much great service from Dr.. Joiner and his staff!!
Apr 25 2025
Review for Dr. Joiner Jr
He cares about you and listen to what you say. I also like Tom his PA. He just puts me at ease and tells me exactly what he's doing and what to expect.
Apr 24 2025
Review for Dr. Parks
Dr. Parks did a total knee replacement for me in January. I am very pleased with my new knee and I think he did a great job!
Apr 24 2025
Review for Dr. Parks
Dr. Joiner explained everything well. He is going to be performing carpal tunnel release.
Apr 24 2025
Review for Dr. Joiner Jr
Location
Helen Keller Hospital
Frequently Asked Questions
Where is Helen Keller Hospital located?
Helen Keller Hospital is located at 1300 S Montgomery Ave, Sheffield, AL 35660. Find other locations and directions on Healthgrades.
Has Helen Keller Hospital won any recent awards from Healthgrades?
No, Helen Keller Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Helen Keller Hospital highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Helen Keller Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 8 hospital services. View more details here.
How do I get in at Helen Keller Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Helen Keller Hospital profile..
How does Helen Keller Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Refuses to diagnose and or treat possible PsA, keeps sending me to other providers and asking me to relay what she wants instead of ordering tests herself, will not see you even when you're told to come in when having a flare: 'You must have an appointment'. Like others have said, she didn't listen...