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Helena Regional Medical Center

Explore care at Helena Regional Medical Center in Helena, AR, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

70%

Patient Experience Rating

5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10

16% higher than the national average

70%

Would definitely recommend

5% higher than the national average

Helena Regional Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%85%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Helena Regional Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%93%55%

Providers

Provider Reviews

CHARLES XELLER RELEASED MY VERY SEVERELY FROZEN SHOULDER WITH CRIMINALLY INADEQUATE PAIN MANAGEMENT. I SCREAMED MYSELF HOARSE FOR THE 20 SECONDS IT TOOK FOR HIM TO BREAK THE SHOULDER FREE. THEN HE PROCEEDED TO SHOW ME EXERCISES I SHOULD DO AT HOME. IN SHOCK, I BARELY REGISTERED WHAT HE WAS SAYING. I...

MRS. SMITH Apr 04 2025

Review for Dr. Xeller

He cares about his patients and is very encouraging. He really knows cardiology and takes time to explain what he is doing. Dr. Forney is the best.

Paul Pollard Mar 05 2025

Review for Dr. Forney

He saw me same day! Great bedside manner

John Neilson Feb 13 2025

Review for Dr. Lochemes

Dr Warford cared for my son in the ER a few days ago, I was very impressed by the care that he gave my son during a stressful situation. It was obvious that he cared not only for my son's physical health, but also for his spiritual health.

Great doctor Jan 31 2025

Review for Dr. Warford

Everyone was so nice and friendly and Dr Adam Smith found the cause of my hip problem. Thank you so much.

Shela Caswell Jan 30 2025

Review for Dr. Smith

Location

Helena Regional Medical Center

1801 Martin Luther King Jr Dr, Helena AR 72342

CallDirections

(870) 338-5800

Frequently Asked Questions

Where is Helena Regional Medical Center located?

Helena Regional Medical Center is located at 1801 Martin Luther King Jr Dr, Helena, AR 72342. Find other locations and directions on Healthgrades.

Has Helena Regional Medical Center won any recent awards from Healthgrades?

No, Helena Regional Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Helena Regional Medical Center highly rated with patients?

82% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Helena Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Helena Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Helena Regional Medical Center profile..

How does Helena Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1801 Martin Luther King Jr Dr

Helena, AR 72342

Directions

(870) 338-5800