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Hugh Chatham Memorial Hospital

Hugh Chatham Memorial Hospital is a medical facility located in Elkin, NC. This hospital has been recognized for Outstanding Patient Experience Award™.

71%

Patient Experience Rating

6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Pressure sores or bed sores acquired in the hospital

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

5% higher than the national average

71%

Would definitely recommend

6% higher than the national average

Hugh Chatham Memorial Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%58%

Hugh Chatham Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%67%

Providers

Provider Reviews

Dr. Hincher is the best , she genuinely cares about your health and looks out for any possibilities of an issue. She has wonderful and calming presence, great care and she doesn't judge or make you feel secluded . Very understanding. Definitely recommend

Apr 24 2025

Review for Dr. Hitchner

Dr Huff is the sweetest!!! She explains everything and isn't in a rush!! I would give her 10 stars if I could ..

Apr 17 2025

Review for Dr. Huff

The wait wasn't long at all everyone was nice. Trenton is good guy very knowledgeable in his work and great at what he does

Apr 16 2025

Review for Dr. Stevens

He is the rudest, judgemental doctor i have meet. Living in a small northern az community 80% of patients are going to be elderly he needs better bedside manner. I went to my local er and I was not checked throughly for my issue. I got light in my ear with no cap and proceed to use same scope up my...

Apr 02 2025

Review for Dr. Zabel

Dr. Rawal was very thorough, he was very professional and well studied in his field. I feel 100% confident in his care. He sat with me, he was very compassionate and very kind, while reassuring me he won't stop till a comfortable solution is found for my care. I trust him implicitly and absolutely...

Lisa Lickwar Mar 27 2025

Review for Dr. Rawal

Location

Hugh Chatham Memorial Hospital

180 Parkwood Dr, Elkin NC 28621

CallDirections

(336) 527-7000

Frequently Asked Questions

Where is Hugh Chatham Memorial Hospital located?

Hugh Chatham Memorial Hospital is located at 180 Parkwood Dr, Elkin, NC 28621. Find other locations and directions on Healthgrades.

Has Hugh Chatham Memorial Hospital won any recent awards from Healthgrades?

Yes, Hugh Chatham Memorial Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Hugh Chatham Memorial Hospital highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Hugh Chatham Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at Hugh Chatham Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Hugh Chatham Memorial Hospital profile..

How does Hugh Chatham Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

180 Parkwood Dr

Elkin, NC 28621

Directions

(336) 527-7000