Indiana University Health Ball Memorial Hospital
Indiana University Health Ball Memorial Hospital is a medical facility located in Muncie, IN. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.
Patient Experience Rating
11% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2024
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceIndiana University Health Ball Memorial Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Indiana University Health Ball Memorial Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 02 2025
Review for Dr. Price
Ever since Todd has moved in to the IU Health podiatry facility, my wife who has been a patient of Dr. Reed's for years, has been treated like absolute garbage by the office manager. Additionally, Todd's demeanor seems to have become less caring on a personal level, and more detached and...
May 01 2025
Review for Dr. Reed
I had an appointment with Dr Maria Munoz Ibrahim yesterday at 1:20 pm as a new patient. I made the appointment online and received an email confirmation. I arrived to the appointment just BEFORE my scheduled time only to be told that I have to reschedule because I should’ve been there 30 minutes...
May 01 2025
Review for Dr. Ibrahim
After seeing 4 doctors, she was the only one who took the appropriate steps to get my cancer diagnosed so that was good. She rudely told me I had cancer.She lied to me after my D&C and said the mass was gone. It was NOT.
May 01 2025
Review for Dr. Reeves
Dr. Cieply looked me straight in the eye, thoroughly explained my situation and took the time to answer all of my questions and concerns. This was our first meeting and the experience gave me the confidence to continue down the path to surgery! Very relieved that everything went so well.
May 01 2025
Review for Dr. Cieply
Location
Indiana University Health Ball Memorial Hospital
Frequently Asked Questions
Where is Indiana University Health Ball Memorial Hospital located?
Indiana University Health Ball Memorial Hospital is located at 2401 W University Ave, Muncie, IN 47303. Find other locations and directions on Healthgrades.
Has Indiana University Health Ball Memorial Hospital won any recent awards from Healthgrades?
Yes, Indiana University Health Ball Memorial Hospital has been awarded with Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and Joint Replacement Excellence Award™ in the past two years.
Is Indiana University Health Ball Memorial Hospital highly rated with patients?
64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Indiana University Health Ball Memorial Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Indiana University Health Ball Memorial Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Indiana University Health Ball Memorial Hospital profile..
How does Indiana University Health Ball Memorial Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Price was extremely knowledgeable and informative, and she and Nurse Rachel provided the counseling needed to relieve all my anxieties. The radiation staff was very competent and efficient and personable. The whole operation was very professional.