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Jackson General Hospital

Explore care at Jackson General Hospital in Ripley, WV, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

70%

Patient Experience Rating

3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10

1% lower than the national average

70%

Would definitely recommend

3% lower than the national average

Jackson General Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%82%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%54%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%65%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%71%

Jackson General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%77%

Providers

Provider Reviews

Never heard from her office in two years

Apr 09 2025

Review for Dr. Nease

Very nice soft spoken. We feel he gave us very good care.

Ted Morgan Apr 02 2025

Review for Dr. Narasimhan

Dr Webber has a condescending attitude. My sister is pregnant with her first child and she scoffed at multiple questions my sister asked during her appointment when that’s literally part of her job to explain medical procedures to her patients. She felt judged the entire time. I’m just praying she...

Mar 28 2025

Review for Dr. Webber

As a former nurse I believe this area needs to recruit new higher more educated nephrologyists in this area. DR. Hamirani just goes through the motions. There is no new technology used. I have worked with him many year's ago and I am sorry we I have never seen any thing in him, I am confident about...

MsKAP Mar 21 2025

Review for Dr. Hamirani

Dr Swan was great with my fiancé. He always focused on him and the issues he was having with his cancer treatments. Even after he wasn't his doctor anymore he kept in contact to find out if his condition had gotten better after an accident. The staff was friendly. There need to be more doctors like...

Myndi Chaplin and Dale Parsons Mar 14 2025

Review for Dr. Swan

Location

Jackson General Hospital

122 Pinnell St, Ripley WV 25271

CallDirections

(304) 372-2731

Frequently Asked Questions

Where is Jackson General Hospital located?

Jackson General Hospital is located at 122 Pinnell St, Ripley, WV 25271. Find other locations and directions on Healthgrades.

Has Jackson General Hospital won any recent awards from Healthgrades?

No, Jackson General Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Jackson General Hospital highly rated with patients?

74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Jackson General Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 10 hospital services. View more details here.

How do I get in at Jackson General Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Jackson General Hospital profile..

How does Jackson General Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

122 Pinnell St

Ripley, WV 25271

Directions

(304) 372-2731