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Johnson City Medical Center

Johnson City Medical Center is a medical facility located in Johnson City, TN. This hospital has been recognized for Vascular Surgery Excellence Award™.

56%

Patient Experience Rating

9% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™ (2025)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site

2 ratings were better than expected

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Worse than Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Peripheral Vascular Bypass

In Hospital

Better than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

As Expected

Specialty Excellence Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™

2025

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
56%

Patients who gave a rating of 9 or 10

10% lower than the national average

56%

Would definitely recommend

9% lower than the national average

Johnson City Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%57%

Johnson City Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Providers

Provider Reviews

My 88 year old relative had been sick with diarrhea for three weeks. We were told to bring her in for an evaluation and X-ray. No X-ray, no fluids, no antibiotic, no CT scan...nothing. Simply told to have a liquid diet for a few days, even after being told that had already been tried multiple times....

Apr 24 2025

Review for Dr. Johnson

The wait is ridiculous. I don’t think he gets to the office til 10, then starts an assembly line of patients that’s been there 2.5 hours already just to get thru them. No bedside manners to boot. He seems very knowledgeable at least. One time, my husband waited 2 hours 50 minutes for our daughter’s...

Apr 22 2025

Review for Dr. Carlsen

Dr. Macariola is the worst medical professional I have ever come across. He broke hospital policy and protocol and provided my newborn daughter dangerous drugs without consent or acknowledgment. He gave these drugs based of inaccurate test results that were proven to be false. Despite being three...

Apr 18 2025

Review for Dr. Macariola Jr

Friendly staff and very thorough

Apr 14 2025

Review for Dr. Gill Jr

Accepted a referral from my doctors office next day, cured my 2 month old problem in less than 48hrs. Grateful for the service provided. Would recommend this Doc!

Apr 12 2025

Review for Dr. Grady

Location

Johnson City Medical Center

400 N State of Franklin Rd, Johnson City TN 37604

CallDirections

(423) 431-6111

Frequently Asked Questions

Where is Johnson City Medical Center located?

Johnson City Medical Center is located at 400 N State of Franklin Rd, Johnson City, TN 37604. Find other locations and directions on Healthgrades.

Has Johnson City Medical Center won any recent awards from Healthgrades?

Yes, Johnson City Medical Center has been awarded with Vascular Surgery Excellence Award™ in the past two years.

Is Johnson City Medical Center highly rated with patients?

56% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Johnson City Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Johnson City Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Johnson City Medical Center profile..

How does Johnson City Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

400 N State of Franklin Rd

Johnson City, TN 37604

Directions

(423) 431-6111