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Johnston Health

Johnston Health is a medical facility located in Smithfield, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Coronary Intervention Excellence Award™.

69%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2023)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

5% higher than the national average

69%

Would definitely recommend

4% higher than the national average

Johnston Health

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%76%

Johnston Health

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%55%

Providers

Provider Reviews

The office is well organized, friendly, polite and punctual. I have never waited for my appointment time. They always see me at the time of my appointment. Staff is very professional and thorough and the doctors are attentive, professional and caring. I highly recommend. My surgery was a huge...

Apr 23 2025

Review for Dr. Popa

My experience was good. I have only seen him once so far as I am waiting for a surgery date.

Apr 23 2025

Review for Dr. Madsen

he is my dad and i love him, from Eli

Apr 22 2025

Review for Dr. Popa

Dr Madsen and his staff are very attentive. He listens actively and offers viable solutions, always giving options to your medical problem and is very supportive.

Apr 22 2025

Review for Dr. Madsen

He listened to my problems and suggestions. His decision concerning my health was fully explained. His sense of humor, though dry made me laugh. The best part he was not overbearing and actually thought I made a several good suggestions on my treatment plan. I would definitely recommend him.

Apr 22 2025

Review for Dr. Popa

Location

Johnston Health

509 N Brightleaf Blvd, Smithfield NC 27577

CallDirections

(919) 934-8171

Frequently Asked Questions

Where is Johnston Health located?

Johnston Health is located at 509 N Brightleaf Blvd, Smithfield, NC 27577. Find other locations and directions on Healthgrades.

Has Johnston Health won any recent awards from Healthgrades?

Yes, Johnston Health has been awarded with Patient Safety Excellence Award™ and Coronary Intervention Excellence Award™ in the past two years.

Is Johnston Health highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Johnston Health score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Johnston Health?

Phone number, appointment information, and directions can be found on Healthgrades Johnston Health profile..

How does Johnston Health rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

509 N Brightleaf Blvd

Smithfield, NC 27577

Directions

(919) 934-8171