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Johnston Memorial Hospital

Johnston Memorial Hospital is a medical facility located in Abingdon, VA. This hospital has been recognized for Patient Safety Excellence Award™.

61%

Patient Experience Rating

4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Bloodstream infection following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

2 ratings were better than expected

6 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Gynecologic Procedures

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

Equal to the national average

61%

Would definitely recommend

4% lower than the national average

Johnston Memorial Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%75%

Johnston Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%67%

Providers

Provider Reviews

My husband was treated at the Holston Valley Medical Center Emergency Department. He had a head laceration from a metal barrel. At no point did anyone give clean gauze to hold pressure on his head during his visit. At no point did this doctor discuss a tetanus shot as treatment from a metal barrel...

Apr 17 2025

Review for Dr. Brauchla

So kind and thorough. Husband and I just love Dr. Wilkinson.

Apr 12 2025

Review for Dr. Wilkinson

He was very thorough with my sons care from the first visit. He answered every question I had about my son. Highly recommend this provider to any parent who's child needs a cardiologist.

Apr 11 2025

Review for Dr. Madhok

First visit to Marion office. All staff are friendly and professional. Nice facility. Been going to Abingdon office for 3 years. Both locations will take great care of you.

Apr 10 2025

Review for Dr. Wilkinson

Dr. Compton has earned my complete trust and confidence over the years. I highly recommend him. I never feel as those I’m rushed through as just another number. It is clear my eye health is his primary concern, and he is always willing to respond to questions and special needs.

Apr 10 2025

Review for Dr. Compton

Location

Johnston Memorial Hospital

16000 Johnston Memorial Dr, Abingdon VA 24211

CallDirections

(276) 258-1000

Frequently Asked Questions

Where is Johnston Memorial Hospital located?

Johnston Memorial Hospital is located at 16000 Johnston Memorial Dr, Abingdon, VA 24211. Find other locations and directions on Healthgrades.

Has Johnston Memorial Hospital won any recent awards from Healthgrades?

Yes, Johnston Memorial Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Johnston Memorial Hospital highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Johnston Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Johnston Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Johnston Memorial Hospital profile..

How does Johnston Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

16000 Johnston Memorial Dr

Abingdon, VA 24211

Directions

(276) 258-1000