Kadlec Regional Medical Center
Kadlec Regional Medical Center is a medical facility located in Richland, WA. This hospital has been recognized for Outstanding Patient Experience Award™ and Labor and Delivery Excellence Award™.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Labor and Delivery Excellence Award™ (2023, 2022)
Superior clinical care of women during and after childbirth
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Specialty Excellence Awards
Labor and Delivery Excellence Award™
2023, 2022
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Peripheral Vascular Bypass
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKadlec Regional Medical Center
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Kadlec Regional Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Ponder
From my limited contact with Dr. Matharu he's a very likeable guy and, from reviews, must know his business. HOWEVER, with numerous attempts adding to my experience, his office follow-up is a JOKE! I've made numerous calls requesting information and not heard back. I finally had to lodge a...
Apr 23 2025
Review for Dr. Matharu
My husband had a procedure last week. It was a scary time, Dr. Holt was positive and very easy to talk to about the procedure.
Apr 22 2025
Review for Dr. Holt
It was my first appointment with Dr. Dutton, and I was very impressed by his knowledge, thoroughness, and friendliness. Made me feel very comfortable.
Apr 22 2025
Review for Dr. Dutton
Informative Doctor who is a good listener and encourages health wellness
Apr 22 2025
Review for Dr. Grothaus
Location
Kadlec Regional Medical Center
Frequently Asked Questions
Where is Kadlec Regional Medical Center located?
Kadlec Regional Medical Center is located at 888 Swift Blvd, Richland, WA 99352. Find other locations and directions on Healthgrades.
Has Kadlec Regional Medical Center won any recent awards from Healthgrades?
Yes, Kadlec Regional Medical Center has been awarded with Outstanding Patient Experience Award™ and Labor and Delivery Excellence Award™ in the past two years.
Is Kadlec Regional Medical Center highly rated with patients?
71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kadlec Regional Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Kadlec Regional Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kadlec Regional Medical Center profile..
How does Kadlec Regional Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I am extremely grateful for Dr. Ponder. Whenever I had a concern, he promptly addressed it and was very respectful of my decisions throughout my pregnancy. He did an amazing job with my C-section, and I will definitely return to him if I have another baby.