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Kaiser Permanente San Francisco Medical Center

Kaiser Permanente San Francisco Medical Center is a medical facility located in San Francisco, CA. This hospital has been recognized for Patient Safety Excellence Award™, Surgical Care Excellence Award™, and more.

69%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2025, 2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™ (2024)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2025

Cardiac Surgery Excellence Award™

Cardiac Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Replacement

In Hospital

Better than Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

1% lower than the national average

69%

Would definitely recommend

4% higher than the national average

Kaiser Permanente San Francisco Medical Center

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Kaiser Permanente San Francisco Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Providers

Provider Reviews

Doctor carefully reviewed the new xrays he ordered for me and thoroughly explained what was going on with both knee.

Apr 18 2025

Review for Dr. Janku

Dr. Schuttler is amazing -- very personable and caring. I feel zero anxiety when going to appointments with her.

Apr 17 2025

Review for Dr. Schuttler

He undermines my experiences by brushing off what I say as if it isn't important

Apr 09 2025

Review for Dr. Ducut

Unprofessional, does not care about the patients.

Apr 08 2025

Review for Dr. Tibuni-Sanders

I had an appointment last week, and it was very easy to check in on line, and pay. I love Dr Kaur. She takes her time to listen an explains everything to so that its easy to understand. I trust her with my care and the office staff too was very polite. I was in and out in less than an hour.

Rosa Gonzalez Apr 06 2025

Review for Dr. Bala

Location

Kaiser Permanente San Francisco Medical Center

2425 Geary Blvd, San Francisco CA 94115

CallDirections

(415) 833-2000

Frequently Asked Questions

Where is Kaiser Permanente San Francisco Medical Center located?

Kaiser Permanente San Francisco Medical Center is located at 2425 Geary Blvd, San Francisco, CA 94115. Find other locations and directions on Healthgrades.

Has Kaiser Permanente San Francisco Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente San Francisco Medical Center has been awarded with Patient Safety Excellence Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, Surgical Care Excellence Award™, and 2 more in the past two years.

Is Kaiser Permanente San Francisco Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente San Francisco Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Kaiser Permanente San Francisco Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente San Francisco Medical Center profile..

How does Kaiser Permanente San Francisco Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2425 Geary Blvd

San Francisco, CA 94115

Directions

(415) 833-2000