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Kaiser Permanente San Leandro Medical Center

Kaiser Permanente San Leandro Medical Center is a medical facility located in San Leandro, CA. This hospital has been recognized for Surgical Care Excellence Award™, America’s 50 Best Hospitals for Surgical Excellence Award™, and more.

71%

Patient Experience Rating

6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2023)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Bloodstream infection following surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Breakdown of abdominal incision site

1 rating was better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% higher than the national average

71%

Would definitely recommend

6% higher than the national average

Kaiser Permanente San Leandro Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Kaiser Permanente San Leandro Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%67%

Providers

Provider Reviews

He is a man very prompt brief and to the point in reply. Extremely focused professional.

Apr 19 2025

Review for Dr. Tu

I was transferred to him after my previous doctors left Kaiser. He has not followed up with me as my other GIs did! He has failed to renew my prescription for yesentic now for 5 days!!!

Apr 18 2025

Review for Dr. Taylor

Dr. Schuttler is amazing -- very personable and caring. I feel zero anxiety when going to appointments with her.

Apr 17 2025

Review for Dr. Schuttler

Dr. Volkova comes across as very kind. Unfortunately, she spends more time talking about herself than providing any helpful information. She rarely gives you a chance to speak. More than once I had to schedule a second appointment just to address one issue. The last time I saw her I just couldn't do...

Apr 12 2025

Review for Dr. Volkova

Dr. Greenberg is an outstanding doctor. His intelligence and dedication to my treatment were very impressive. He always gave me the blunt information about the reality of my illness with compassion. He is a excellent doctor and surgeon and I fully will trust him for any future treatment.

Apr 12 2025

Review for Dr. Greenberg

Location

Kaiser Permanente San Leandro Medical Center

2500 Merced St, San Leandro CA 94577

CallDirections

(510) 454-1000

Frequently Asked Questions

Where is Kaiser Permanente San Leandro Medical Center located?

Kaiser Permanente San Leandro Medical Center is located at 2500 Merced St, San Leandro, CA 94577. Find other locations and directions on Healthgrades.

Has Kaiser Permanente San Leandro Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente San Leandro Medical Center has been awarded with Surgical Care Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and America’s 50 Best Hospitals for Surgical Excellence Award™ in the past two years.

Is Kaiser Permanente San Leandro Medical Center highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente San Leandro Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Kaiser Permanente San Leandro Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente San Leandro Medical Center profile..

How does Kaiser Permanente San Leandro Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2500 Merced St

San Leandro, CA 94577

Directions

(510) 454-1000