Lourdes Medical Center
Lourdes Medical Center is a medical facility located in Pasco, WA. This hospital has been recognized for Patient Safety Excellence Award™ and Bariatric Surgery Excellence Award™.
Patient Experience Rating
10% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Bariatric Surgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in bariatric (weight loss) surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Bariatric Surgery
In Hospital
Specialty Excellence Awards
Bariatric Surgery Excellence Award™
2024, 2023
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceLourdes Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Lourdes Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Ponder
From my limited contact with Dr. Matharu he's a very likeable guy and, from reviews, must know his business. HOWEVER, with numerous attempts adding to my experience, his office follow-up is a JOKE! I've made numerous calls requesting information and not heard back. I finally had to lodge a...
Apr 23 2025
Review for Dr. Matharu
Dr. Taylor was very pleasant. I felt like he really cared about my child's problems. He listened, then did his exam. He told us what he had found out and recommended treatment. He gave us all of our options and went with what we decided. I would definitely want to see him again in urgent care.
Apr 22 2025
Review for Dr. Taylor
Dr. Goodman is extremely patient focused and centered. Undeniably among the very top doctors I've ever seen.
Apr 18 2025
Review for Dr. Goodman
Dr. Rob Rettig is an incredible chiropractor. Very kind and thorough on what he does and explains too.
Apr 17 2025
Review for Dr. Rettig
Location
Lourdes Medical Center
Frequently Asked Questions
Where is Lourdes Medical Center located?
Lourdes Medical Center is located at 520 N 4th Ave, Pasco, WA 99301. Find other locations and directions on Healthgrades.
Has Lourdes Medical Center won any recent awards from Healthgrades?
Yes, Lourdes Medical Center has been awarded with Patient Safety Excellence Award™ and Bariatric Surgery Excellence Award™ in the past two years.
Is Lourdes Medical Center highly rated with patients?
59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Lourdes Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Lourdes Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Lourdes Medical Center profile..
How does Lourdes Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I am extremely grateful for Dr. Ponder. Whenever I had a concern, he promptly addressed it and was very respectful of my decisions throughout my pregnancy. He did an amazing job with my C-section, and I will definitely return to him if I have another baby.