Lower Keys Medical Center
Lower Keys Medical Center is a medical facility located in Key West, FL. This hospital has been recognized for Pulmonary Care Excellence Award™.
Patient Experience Rating
9% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2024
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceLower Keys Medical Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Lower Keys Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 19 2025
Review for Dr. Nieder
Dear Dr.Gonzalgo, Just a short note to let you know that I believe that you have done an outstanding job.Since surgery three and a half weeks ago, I have not experienced any incontanance issues nor have I had a problem with ejaculation or erections. My physical therapist has mentioned to me that I...
Apr 18 2025
Review for Dr. Gonzalgo
All I can tell you is you never want a doctor that assumes. Doesn’t look at the science in records. Then ruins your life. What an amazing doctor. Causes you to have a third surgery. He rushed to leave for vacation. Never looked at my first surgery. That would have been nice since pain...
Chestnut Apr 10 2025
Review for Dr. Urakov
Dr. Ostrander is a great doctor. His staff is top notch and understands the process of professionalism.
Apr 08 2025
Review for Dr. Ostrander
Location
Lower Keys Medical Center
Frequently Asked Questions
Where is Lower Keys Medical Center located?
Lower Keys Medical Center is located at 5900 College Rd, Key West, FL 33040. Find other locations and directions on Healthgrades.
Has Lower Keys Medical Center won any recent awards from Healthgrades?
Yes, Lower Keys Medical Center has been awarded with Pulmonary Care Excellence Award™ in the past two years.
Is Lower Keys Medical Center highly rated with patients?
56% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Lower Keys Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Lower Keys Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Lower Keys Medical Center profile..
How does Lower Keys Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I was referred right away to labs and follow up in order of my conditions.