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Lubbock Heart & Surgical Hospital

Explore care at Lubbock Heart & Surgical Hospital in Lubbock, TX, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

80%

Patient Experience Rating

11% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Acute kidney dysfunction following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

Better than Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

6% higher than the national average

80%

Would definitely recommend

11% higher than the national average

Lubbock Heart & Surgical Hospital

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%51%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%87%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%64%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%78%

Lubbock Heart & Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%71%

Providers

Provider Reviews

Dr Patron was incredibly rude to my mother, telling her she would be dead in a year. 3 years later she’s still alive. Thank goodness we got her into a different provider.

Mar 07 2025

Review for Dr. Rizo-Patron

I was introduced to Dr Robertson having had a heart attack and being admitted to BSA in Amarillo. I immediately respected Dr Robertson when he took the time to inform me of the planned surgery and why it was needed. I was hospitalized 6 days before my surgery 4 days thereafter and every day Dr...

Joe Mar 06 2025

Review for Dr. Robertson

He is the best !! Saved my life!!

Judy E Jan 31 2025

Review for Dr. Robertson

I was seen by Dr Homen for a Patella tendon rupture and had a wonderful experience! He was amazing I had no pain at all after surgery! I am 6 weeks out and feel great still no pain and am having a smooth recovery. Thank you Dr Homen and staff for such an amazing experience!

Cre Jan 14 2025

Review for Dr. Homen

I’ve been a patient of Dr. Schmid for over 8 years. He has never seem to disappoint me with his work. He and his staff are very knowledgeable and are very caring about the work they do. Dr. Schmid did a breast augmentation for me in 2018 where I went larger in size. I absolutely loved my results!...

A.M Nov 23 2024

Review for Dr. Schmid

Location

Lubbock Heart & Surgical Hospital

4810 N Loop 289, Lubbock TX 79416

CallDirections

(806) 687-7777

Frequently Asked Questions

Where is Lubbock Heart & Surgical Hospital located?

Lubbock Heart & Surgical Hospital is located at 4810 N Loop 289, Lubbock, TX 79416. Find other locations and directions on Healthgrades.

Has Lubbock Heart & Surgical Hospital won any recent awards from Healthgrades?

No, Lubbock Heart & Surgical Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Lubbock Heart & Surgical Hospital highly rated with patients?

80% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Lubbock Heart & Surgical Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Lubbock Heart & Surgical Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Lubbock Heart & Surgical Hospital profile..

How does Lubbock Heart & Surgical Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4810 N Loop 289

Lubbock, TX 79416

Directions

(806) 687-7777