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Massachusetts Eye and Ear

Explore care at Massachusetts Eye and Ear in Boston, MA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

88%

Patient Experience Rating

11% higher than the national average

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10

8% higher than the national average

88%

Would definitely recommend

11% higher than the national average

Massachusetts Eye and Ear

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%55%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%87%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%68%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%81%

Massachusetts Eye and Ear

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%75%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%67%

Providers

Provider Reviews

There's nobody else I would ever trust with my eyes, then Dr. Goodman. She not only did my parents cataracts, both of them, but she's also taken care of myself and my husband. There's nowhere else we would rather go to to have our eyes taken care of. She's very kind, she's very caring, and she's one...

Natalye Aug 06 2024

Review for Dr. Goodman

Absolutely fantastic results with Botox and fillers. The results are flawless , yet natural. Best results I've had and I have been having these procedures over 10 years from doctors in CT, MA, NM, and Cali. Dr. Numa has an excellent manner; he listens, is open, honest, and and easy to talk to....

Annie Aug 09 2018

Review for Dr. Numa

Was one of the smoothest eye appointment ever. Dr. Goodman was very professional and friendly. Explained the exam and went about it. I felt I received a top notch exam.

Linda Aug 21 2016

Review for Dr. Goodman

Would definitely recommend to family and friends

Cecile Roy Jan 21 2016

Review for Dr. Goodman

Location

Massachusetts Eye and Ear

243 Charles St, Boston MA 02114

CallDirections

(617) 523-7900

Frequently Asked Questions

Where is Massachusetts Eye and Ear located?

Massachusetts Eye and Ear is located at 243 Charles St, Boston, MA 02114. Find other locations and directions on Healthgrades.

Has Massachusetts Eye and Ear won any recent awards from Healthgrades?

No, Massachusetts Eye and Ear has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Massachusetts Eye and Ear highly rated with patients?

88% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

How do I get in at Massachusetts Eye and Ear?

Phone number, appointment information, and directions can be found on Healthgrades Massachusetts Eye and Ear profile..

How does Massachusetts Eye and Ear rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

243 Charles St

Boston, MA 02114

Directions

(617) 523-7900