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Mercyone Dubuque Medical Center

Mercyone Dubuque Medical Center is a medical facility located in Dubuque, IA. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Outpatient Joint Replacement Award™, and more.

79%

Patient Experience Rating

14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2024

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Worse than Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

11% higher than the national average

79%

Would definitely recommend

14% higher than the national average

Mercyone Dubuque Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%76%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%75%

Mercyone Dubuque Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Providers

Provider Reviews

Excellent care. He actually LISTENS and answers questions. In the hospital before and after my surgery, he was kind, thorough, and explained everything well.

Corinne Mar 27 2025

Review for Dr. Samtani

My family Doctor for more than 20 years, he saved my husband's life once, and we always felt safe in his care. Iwa shocked to see a negative review, that is not the person I know,

Mar 01 2025

Review for Dr. Vandigo

Me and my husband enjoyed doctor Berger his down to earth personality made us feel comfortable with him and he a very funny quirky guy! If you want someone who is well rounded I would suggest him! I was also a high risk pregnancy and he let me know up front what it could look like through my whole...

Jmommy5 Feb 26 2025

Review for Dr. Berger

Dr Jacobitz-Kizzier seems to only be interested in having patients return for another visit. She further asked a family member if they were abusing narcotics due to the pain they described. Later we learned from a different physician the family member had spinal stenosis which was the cause of the...

Feb 18 2025

Review for Dr. Jacobitz-Kizzier

He knew exactly what was going on .He mad you feel comfortable that everything was gonna be fine . He is very good at what he does. I am very happy and would recommend him 100%

Lupe Valencia Feb 17 2025

Review for Dr. Samtani

Location

Mercyone Dubuque Medical Center

250 Mercy Dr, Dubuque IA 52001

CallDirections

(563) 589-8000

Frequently Asked Questions

Where is Mercyone Dubuque Medical Center located?

Mercyone Dubuque Medical Center is located at 250 Mercy Dr, Dubuque, IA 52001. Find other locations and directions on Healthgrades.

Has Mercyone Dubuque Medical Center won any recent awards from Healthgrades?

Yes, Mercyone Dubuque Medical Center has been awarded with Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Outpatient Joint Replacement Award™, and Outpatient Joint Replacement Excellence Award™ in the past two years.

Is Mercyone Dubuque Medical Center highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercyone Dubuque Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Mercyone Dubuque Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercyone Dubuque Medical Center profile..

How does Mercyone Dubuque Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

250 Mercy Dr

Dubuque, IA 52001

Directions

(563) 589-8000