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Mercyone Waterloo Medical Center

Explore care at Mercyone Waterloo Medical Center in Waterloo, IA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

61%

Patient Experience Rating

4% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

5% lower than the national average

61%

Would definitely recommend

4% lower than the national average

Mercyone Waterloo Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%70%75%

Mercyone Waterloo Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%55%

Providers

Provider Reviews

I have been to many doctors asking for help with my weight loss and no one has helped me until I met Dr. Priyanka. She is amazing!!! She is compassionate, a greater listener, and a huge patient advocate. I still have a long way to go but I am excited that she is there through this journey with me.

Apr 17 2025

Review for Dr. Priyanka

Not a long wait. Very good neurologist. Office staff is also very good

Apr 17 2025

Review for Dr. Bekavac

I was pretty emotional during my visit and she was understanding and empathetic.

Apr 16 2025

Review for Theresa Borcherding

Dr Amjadi is very knowledge. He cares about his patients and their health. He explains in great detail about your symptoms and what you need to do to get better. I worked for him as a medical assistant and to say I learned a lot while I was doing my internship is an understatement. Before I was...

Apr 10 2025

Review for Dr. Amjadi

Dr. Poock has helped manage my complex medical issues very well. He explains a plan clearly, had a great sense of humor and stays on top of everything.

Apr 10 2025

Review for Dr. Poock

Location

Mercyone Waterloo Medical Center

3421 W 9th St, Waterloo IA 50702

CallDirections

(319) 272-8000

Frequently Asked Questions

Where is Mercyone Waterloo Medical Center located?

Mercyone Waterloo Medical Center is located at 3421 W 9th St, Waterloo, IA 50702. Find other locations and directions on Healthgrades.

Has Mercyone Waterloo Medical Center won any recent awards from Healthgrades?

No, Mercyone Waterloo Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mercyone Waterloo Medical Center highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercyone Waterloo Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Mercyone Waterloo Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercyone Waterloo Medical Center profile..

How does Mercyone Waterloo Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3421 W 9th St

Waterloo, IA 50702

Directions

(319) 272-8000