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Niagara Falls Memorial Medical Center

Explore care at Niagara Falls Memorial Medical Center in Niagara Falls, NY, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

55%

Patient Experience Rating

10% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

11% lower than the national average

55%

Would definitely recommend

10% lower than the national average

Niagara Falls Memorial Medical Center

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Niagara Falls Memorial Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Providers

Provider Reviews

I have been coming to Roswell a little over 6 yrs. I have been extremely impressed with the staff, the doctors ,all of the employees and volunteers. All are very professional,and very caring. I highly recommend Roswell to anyone who has any cancer issues. You all are the best.

May 03 2025

Review for Dr. Kauffman

Dr Montesante is worth the wait. He’s kind and compassionate. Listens attentively. In the past he successfully treated me for a serious infection. This appt was a yearly visit.Would really prefer not to wait 90 minutes to see him.

May 02 2025

Review for Dr. Montesanti

Dr. Johnson is a breath of fresh air in women’s healthcare. After dealing with issues and gaslit by multiple doctors prior to seeing Dr. Johnson, she didn’t hesitate to suspect that I had endometriosis. We agreed to go in for surgery to take a look where she discovered I had STAGE FOUR endometriosis...

Apr 27 2025

Review for Dr. Johnson

This was my first time seeing Dr. Montesanti. He was very professional and friendly. He explained everything in detail and I didn’t feel rushed. I would highly recommend him to family and friends.

Apr 26 2025

Review for Dr. Montesanti

Waiting room was full but attendants got me in & out and are always professional & courteous

Apr 26 2025

Review for Dr. Montesanti

Location

Niagara Falls Memorial Medical Center

621 10th St, Niagara Falls NY 14301

CallDirections

(716) 278-4000

Frequently Asked Questions

Where is Niagara Falls Memorial Medical Center located?

Niagara Falls Memorial Medical Center is located at 621 10th St, Niagara Falls, NY 14301. Find other locations and directions on Healthgrades.

Has Niagara Falls Memorial Medical Center won any recent awards from Healthgrades?

No, Niagara Falls Memorial Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Niagara Falls Memorial Medical Center highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Niagara Falls Memorial Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Niagara Falls Memorial Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Niagara Falls Memorial Medical Center profile..

How does Niagara Falls Memorial Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

621 10th St

Niagara Falls, NY 14301

Directions

(716) 278-4000