Northern Light Mercy Hospital
Northern Light Mercy Hospital is a medical facility located in Portland, ME. This hospital has been recognized for Outstanding Patient Experience Award™, Outpatient Prostate Care Excellence Award™, and more.
Patient Experience Rating
20% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Outpatient Prostate Care Excellence Award™ (2025)
Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments
Pulmonary Care Excellence Award™ (2025)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Specialty Excellence Awards
Outpatient Prostate Care Excellence Award™
2025
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthern Light Mercy Hospital
National Average
Discharge Information
Percent of patients who said they were given information about recovering at home
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Northern Light Mercy Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Piers
I have been a patient of Dr. Ronco's for 20 plus yrs. During this time, he has always taken care to see to it my needs, both medical and mental health have been met. I have had some acute issues, and each time my care has transitioned to in-hospital providers quickly and smoothly. He is a very...
Apr 20 2025
Review for Dr. Ronco II
His calm, professional demeanor helped me realize that this is where I needed to go. Thank you.
Apr 19 2025
Review for Dr. Pavlak
She knew exactly what the problem was and her explanation of potential treatment options was comprehensive & easy to understand.
Apr 18 2025
Review for Dr. Hanna
Thoughtful listener. Responds to you with thoughtfulness, clarity and is very thorough with describing info to you. Actually looks at you when talking(a rarity in the age of medicine). We need more Dr. D’Amicos today.
Kay Apr 18 2025
Review for Dr. D'Amico
Location
Northern Light Mercy Hospital
Frequently Asked Questions
Where is Northern Light Mercy Hospital located?
Northern Light Mercy Hospital is located at 175 Fore River Pkwy, Portland, ME 04102. Find other locations and directions on Healthgrades.
Has Northern Light Mercy Hospital won any recent awards from Healthgrades?
Yes, Northern Light Mercy Hospital has been awarded with Outstanding Patient Experience Award™, Outpatient Prostate Care Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.
Is Northern Light Mercy Hospital highly rated with patients?
85% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northern Light Mercy Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northern Light Mercy Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Northern Light Mercy Hospital profile..
How does Northern Light Mercy Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I sent a message praising the service I received from Dr. Piers and his staff. I’m happy to share my opinions again. Full attention to my needs and concerns; clear information about my options and alternatives; kindness throughout the interaction: these are qualities I hope for in a physician. And...