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Northern Navajo Medical Center

Explore care at Northern Navajo Medical Center in Shiprock, NM, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

53%

Patient Experience Rating

20% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10

12% lower than the national average

53%

Would definitely recommend

20% lower than the national average

Northern Navajo Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%82%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%88%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%65%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%54%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%71%

Northern Navajo Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%67%

Providers

Provider Reviews

Dr. Hincher is the best , she genuinely cares about your health and looks out for any possibilities of an issue. She has wonderful and calming presence, great care and she doesn't judge or make you feel secluded . Very understanding. Definitely recommend

Apr 24 2025

Review for Dr. Hitchner

Dr Wang is kind, gentle and thorough. Takes time with you explaining and answers all questions.

Apr 13 2025

Review for Dr. Wang

A complete lack of paying attention to details. Medication errors leading to hospitalization. He doesn't appear to even visit with the patients at the facility. He comes once a week, stays for a couple hours, doesn't appear to visit with patients and leaves. This is my experience and the experience...

Apr 07 2025

Review for Dr. Greenberg

I've seen Dr hitchner few times now. She's definitely been the best by far. She cares she listens and then she addresses. She is one of the most caring Drs I know.

Cindy Watkins Feb 27 2025

Review for Dr. Hitchner

Dr. Elwood operated on me on the fly when I showed up to the ER on a Sunday afternoon with a hematoma. He explained risks and options clearly, answered my questions, got my prior surgeon on the phone, respected my priorities, got me into the OR quickly, and checked in twice IRL the day after. His...

Feb 07 2025

Review for Dr. Elwood

Location

Northern Navajo Medical Center

491 S, Shiprock NM 87420

CallDirections

(505) 368-6001

Frequently Asked Questions

Where is Northern Navajo Medical Center located?

Northern Navajo Medical Center is located at 491 S, Shiprock, NM 87420. Find other locations and directions on Healthgrades.

Has Northern Navajo Medical Center won any recent awards from Healthgrades?

No, Northern Navajo Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Northern Navajo Medical Center highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northern Navajo Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at Northern Navajo Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Northern Navajo Medical Center profile..

How does Northern Navajo Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

491 S

Shiprock, NM 87420

Directions

(505) 368-6001