Northwest Community Hospital
Northwest Community Hospital is a medical facility located in Arlington Heights, IL. This hospital has been recognized for Patient Safety Excellence Award™, Outpatient Orthopedic Surgery Excellence Award™, and more.
Patient Experience Rating
2% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Outpatient Orthopedic Surgery Excellence Award™ (2025)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Pulmonary Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2025
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorthwest Community Hospital
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Northwest Community Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Diaz
Complete confidence in his knowledge and abilities. He is an excellent orthopedic surgeon who knows his stuff.
Apr 24 2025
Review for Dr. Kim
Great Doctor who has always time for you and is very understanding for your needs and concerns.
Apr 24 2025
Review for Dr. Ko
Dr. Biafora is an absolute professional. Highly trustworthy. He diagnosed my finger issues and immediately addressed the issues. I Highly recommend and thank him for his knowledge and expertise. John Sykes
Apr 23 2025
Review for Dr. Biafora
Dr. McAndrews is great! For years I have had terrible experiences with chiropractors but she listened to my concerns and is extremely gentle (none of the scary, violent cracking!). She is also extremely thorough and during an appointment, she will continue to work on any areas that are troubling you...
Apr 23 2025
Review for Dr. McAndrews
Location
Northwest Community Hospital
Frequently Asked Questions
Where is Northwest Community Hospital located?
Northwest Community Hospital is located at 800 W Central Rd, Arlington Heights, IL 60005. Find other locations and directions on Healthgrades.
Has Northwest Community Hospital won any recent awards from Healthgrades?
Yes, Northwest Community Hospital has been awarded with Patient Safety Excellence Award™, Outpatient Orthopedic Surgery Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.
Is Northwest Community Hospital highly rated with patients?
67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Northwest Community Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Northwest Community Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Northwest Community Hospital profile..
How does Northwest Community Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Diaz is a great doctor. She listen carefully, explain things clearly and really cares about her patients. I always feel comfortable and well taken care of during my visits with her. I highly recommend her.